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Have you started your holiday shopping? You probably have. This is after all, typically the busiest time of year for online retailers.

And while we all hope to find that perfect item in the right size,

there's going to be some returns. But here's the thing. Shipping companies, if you didn't know,

are already overwhelmed by the pandemic. So all those retailers are looking for new creative ways for you to return the stuff that doesn't work.

Recodes, Jason Del Rey is here to talk about, hey Jason.

Hey Teddy.

So just tell me how bad is it?

Like what's happening this year with the returns overlaid upon the pandemic.

Right, so online shopping has boomed obviously

during the pandemic, which means UPS and FedEx

are completely overwhelmed.

They've stopped picking up shipments even from some of their big retailer clients like

the Gap and Nike because they just don't have space.

At the same time, a lot of consumers

...