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Recode Daily

The future of Zoom

Recode Daily

Recode

Society & Culture, Science, Technology

4.61.3K Ratings

🗓️ 4 December 2020

⏱️ 6 minutes

🧾️ Download transcript

Summary

Will Zoom continue to be the dominant video conference service after the pandemic ends? Recode’s Rani Molla discusses just how successful the company has been this past year and what plans they have to stay in the game after our need to Zoom decreases. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Transcript

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0:00.0

Has any business thrived during this pandemic more than Zoom?

0:09.0

We've talked about Zoom before.

0:10.5

It's the video call service that's essential not only for office workers but also for

0:14.6

birthday parties, happy hours, other social events. It's become the sort of place where we sort of do everything.

0:20.6

And that's made Zoom into a huge business.

0:23.0

So what happens next?

0:25.0

What happens once the pandemic's over?

0:27.0

Will Zoom still be so essential?

0:30.0

Recodes Ronnie Molo has been looking into this. Hey Ronnie. Hey, Teddy. So fill us in.

0:36.5

Zoom didn't just start a year ago, right? This has been around for a while. Yeah, it's been around since 2011,

0:42.0

but it did just go public about a year ago in 2019.

0:46.7

So perfect timing sort of.

0:48.1

Perfect timing you know it went public it was also this rare profitable tech company and then the pandemic hit and all of a sudden it went

0:55.3

from like company that you and I baby talked about to something that our grandma talks

1:00.1

about and uses. How does Zoom make money?

1:03.2

Zoom makes money on subscriptions.

1:05.1

There is a free tier, which is probably why it's so popular.

1:08.8

But if you work at a company, you pay for a subscription to it that has a few perks.

1:15.2

You could have meetings that are longer than 40 minutes.

1:17.6

It's not as limited.

1:18.8

Sure, the real money that's made on the big company that has a massive contract with Zoom.

1:23.4

Right, and individuals in small companies, you know, I could pay for it if I wanted to talk to my family

...

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