Douglas Squirrel: Productive Conflict Starts With Vulnerability
Negotiate Anything
American Negotiation Institute
4.7 ⢠748 Ratings
đď¸ 20 December 2024
âąď¸ 31 minutes
đď¸ Recording | iTunes | RSS
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| 0:00.0 | services while it's out on the ocean, these changes will make that happen much less. |
| 0:04.5 | And that's something people can understand. They say, ah, greater connectivity means that the |
| 0:08.3 | services will be more effective, that our users will complain to us less when they get into |
| 0:12.2 | port. Ah, now that's something that I can sell. The engineers may need a bunch of help in understanding |
| 0:17.0 | what those business contexts are. And one of the things unfortunate that we tend to do, I was just talking to a big global charity about this, other people who don't want to bother learning our language and who say, look, I just want my outputs, come and say, please do X, and tell me when X is done and don't bother me. And that's the worst thing you can do. Much better to say, here's why I want X. Here's how it's going to benefit the business. Here's what it's going to mean to the bottom line. It's going to reduce cost, increase revenue, something like that. And how could you help me solve that problem? Here's one way I know, but I'd love to hear another way. Again, you're inviting that falsification. You're being humble, as you were saying. And that's making sure that you are open to other solutions and you're getting a business description of the value of whatever the engineers tell you. |
| 1:00.0 | Hey, I'm Kwame Christian, and you are about to step into the world of Negotiate Anything, the number one negotiation podcast in the world where we teach you how to make difficult conversations |
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