If you had thoroughly read our shipping policies, you would see that it states that our shipping time frame was four to six weeks as an estimate,

and that it could take longer depending on the workload.

This is all clearly stated.

It is not an exact date.

We cannot give customers an exact date

as to when their items will be shipped because they are all handmade

one at a time.

And obviously you have no idea what goes into making these items.

We make packages and ship every order ourselves. The shop is not a

warehouse. We do not pull products off a shelf and ship them out instantly. Restating our policies are all we can do for people that do not read them before ordering.

Your seven-week wait time is shortly past our estimated date, which is acceptable according to

our stated time frames.

I will let the boss know that you do not approve of how he runs his business of 28 years.

I'm sure he will be happy to respond to your email himself

and I'm sure you will not be happy with what he has to say.

Hey, it's Seth, and this is a Kimbo.

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