Ted Audio Collective.

This archival episode of Design Matters came out in pre-pandemic times in November of 2019.

Face-to-face encounters with strangers seem to yield far less value than we would imagine.

In fact, they very often seem... value than we would imagine.

In fact, they very often seem to yield negative value.

That is to say, we appear to be worse off

in our estimations, in the accuracy of our estimations

of others after meeting them, then if we never meet them at all.

This is Design Matters withby Millman.

For 15 years, Deby Millman has been talking with designers and other creative people

about what they do, how they got to be who they are, and what they're thinking about and working on.

On this episode, a conversation with Malcolm Gladwell about why we are so easily fooled by dishonest people.

The reason sociopaths and liars get away with their lies

is not because they're geniuses,

it's because we're not built spot.

Hey listener, a quick favor. We are conducting an audience survey and we'd be really grateful

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slash design matters to take the survey today.

That's survey dot PRX.org

slash design matters.

Thanks.

Some people will always think of Malcolm Gladwell as a writer for his New Yorker articles and books like the tipping point, blink, and outliers.

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