Delta CEO: Navigating the Coronavirus Crisis
Boss Files with Poppy Harlow
CNN
4.6 • 538 Ratings
🗓️ 13 July 2020
⏱️ 55 minutes
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| 0:00.0 | Are you thinking of flying, deciding if you should bring your family on a plane? |
| 0:06.1 | Just how safe is it to fly right now in the middle of the coronavirus pandemic? |
| 0:11.1 | I'm Poppy Harlow, and in a special episode of CNN's boss files, Delta Airlines CEO Ed Bastian |
| 0:17.3 | joins me to talk about the state of the airline industry. |
| 0:22.1 | In a remarkably candid conversation, he calls for a federal mask mandate on all commercial planes. He tells me why |
| 0:28.8 | he refuses to sell middle seats, even though most of his competitors are, and Delta is losing |
| 0:34.7 | $30 million a day. And on race and diversity, he tells me there is so much more he needs to do to help advance black employees at Delta. |
| 0:45.7 | Here's our exclusive interview. |
| 0:51.9 | Ed Bastian, thank you so much for being here. |
| 0:55.0 | Happy to be with you, Poppy. |
| 0:56.0 | All right, so, I mean, so much has changed in just two weeks. |
| 1:01.0 | Give us an overview right now. |
| 1:03.0 | What is the state of the airline industry today? |
| 1:06.0 | Well, we just finished the July 4th holiday, and we had a pretty nice demand pickup for the 4th of July. |
| 1:13.6 | Delta, we've been pretty conservative and cautious about the capacity we've added since the April lows. |
| 1:19.6 | Today we're flying a schedule that's about down 30% or excuse me, it's 30% of what it ought to be at this time of year. But that's about twice |
| 1:28.8 | where we were just a few months ago. So demands picking up, but in the post-July 4th period, |
| 1:35.4 | there's no question that the spread of the virus, as well as all the quarantine measures |
| 1:40.1 | that have gone into place, has started to pull back the demand expectations. So I'd say we're in |
| 1:47.8 | kind of a cautious pause right now in terms of any additional growth. You, in fact, sent a memo, |
| 1:54.5 | I believe, today or yesterday to employees that said you're basically not going to add more flights right now. |
| 2:01.5 | That's how much things have changed? |
... |
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