David Kwon: A decade of societal change

Scouting for Growth

Sabine VdL

Business, Entrepreneurship

5 • 1.8K Ratings

🗓️ 30 March 2022

⏱️ 45 minutes

🔗️ Recording | iTunes | RSS

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Summary

On this episode, Sabine VdL interviews IBM’s David Kwon about how insurance companies have had to navigate a decade of societal change. From the financial crisis and the rise of digital technology to changing consumer expectations, insurers face challenges that are fundamentally altering the very core of our industry. Does the question remain whether property and casualty insurers will be able to keep pace with changes in society over time? Are they focusing on the right priorities? And what about life insurance – is BigTech making any headway here to challenge established practices? In this episode they discuss these trends and examine how insurers can best position themselves for success during this period of rapid transformation.

Transcript

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0:00.0	The Hi everyone it's Sabine Vandellinden from alchemy crew. Today I will be
0:20.8	meeting with David Kwan from IBM.
0:24.0	David is a thought after digital reinvention leader within I.
0:28.0	Working with U.S. and international banks and insurance companies
0:32.0	on their business transformation strategy.
0:36.0	Today we want to talk about a decade of societal change.
0:41.0	We'll be covering trends, technology, millennials, and the elderly.
0:47.0	Join us. So today I'm with David Kwan from IBM and we are going to talk about a decade of societal change.
1:04.9	Our insurance focusing their attention on the right parties.
1:10.4	So welcome, David. Well, thank you.
1:14.0	So first to get started, I would love you giving our audience a little
1:20.0	introduction about who he's David.
1:22.8	Oh, well, so this is David.
1:25.8	Nice to meet you all.
1:27.4	I am IBM the industry academy member for insurance,
1:31.3	which means that I represent some of the leading thoughts at
1:34.4	IBM globally when it comes to insurance. I'm also been in this industry for about 20
1:39.6	some odd years, I'm dating myself a little bit. As a joke I say, hey, I've been around since the Netscape days for those who remember what that is. So I've been with insurance and digital for some up, you know, in a while. So this is a topic of my interests and and and and very exciting area as well, which we'll talk about through today.
2:01.0	So thank you, David David and to get started I would like to first ask you you know to talk about trends so I think we need to just get back into understanding the trends we are coming out of and the impact of those trend in the insurance sector.
2:20.0	So what we've seen as you know is the current market forces are disrupting
2:25.0	traditional insurers right and this is radical it's direct and it's actually
2:31.0	also impacting internal cultures. I'm sure you remember the time where you used to buy
	...

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