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Do This, NOT That: Marketing Tips with Jay Schwedelson

Cvent Head of Global Events: PTO Matters! Embrace Career Turns!🔥w/Rachel Andrews | Ep. 451

Do This, NOT That: Marketing Tips with Jay Schwedelson

GURU Media Hub

Growth, Education, Email, Business, Revenue, How To, Entrepreneurship, Marketing, Profit, B2b, B2c

5 • 715 Ratings

🗓️ 21 November 2025

⏱️ 22 minutes

🧾️ Download transcript

Summary

Event folks like to joke about chaos, but Jay Schwedelson and Rachel Andrews get into what it actually takes to build a career inside that chaos. Rachel shares how she went from school events and holiday parties to leading a massive global events program, why “embrace the suck” is secretly great career advice, and what is really changing for attendees on-site. They also talk about burnout, boundaries, and how to build networking formats that do not make introverts want to hide by the coffee station.

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Connect with Rachel on LinkedIn and check out Cvent CONNECT in Nashville, her “big family reunion” style industry event that brings together event pros and event technologists from across the world.

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Best Moments:

(01:45) Rachel’s oldest-child energy, early love of bringing people together, and the moment she realized she wanted the events side, not PR.

(05:10) How saying yes to “small” assignments like a company holiday party turned into a 15-year path to leading events at a huge brand.

(08:05) Why attendees keep begging for “more networking” and how Rachel designs formats that actually work for introverts and ambiverts.

(11:15) The problem with topic tables that go nowhere and how facilitators and “influencer hosts” can make roundtables worth showing up for.

(14:10) Rachel’s honest take on burnout, the myth of “do more with less,” and why she fiercely protects PTO and being present with her family.

(17:20) What 1,000 last-minute registrations revealed about attendee behavior and how she is feeling about event budgets and growth heading into 2026.

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Check out Jay’s YOUTUBE Channel: https://www.youtube.com/@schwedelson

Check out Jay’s TIKTOK: https://www.tiktok.com/@schwedelson

Check Out Jay's INSTAGRAM: https://www.instagram.com/jayschwedelson/

Transcript

Click on a timestamp to play from that location

0:00.0

Welcome to Do This, Not That, the podcast from marketers.

0:05.0

We share quick tips, things you can do right now, and then we add a little bit of chaos at the end of every episode.

0:11.0

We also keep it short, like this intro. Let's check it out.

0:15.0

We are back for Do This, Not That, presented by Marigold, and we have an amazing human being here. We have a friend here. She's a big deal. So we got Rachel Andrews, who is Sevent's global head of events. Now, first of all, if you don't know C-Vent, I don't know what rock you're under. But C-Vent's a beast, okay? They have almost 5,000 employees. It was 21,000 customers, and they're one of the

0:39.7

largest, not the largest event technology companies in the world. They are the platform that

0:44.3

everybody uses to plan, to manage, to optimize their events, virtual, in person, you name it,

0:49.6

it's wild. And it's all Rachel's fault. She has this massive team that's overseeing delivering on like over a thousand events a year. Okay. She's won all these awards. She sits on all these boards. If there's anything about the event world that she doesn't know, then it doesn't exist. And I'm excited to talk with her. Rachel, welcome to the show.

1:08.3

Woo. What an intro. It's almost up there with the Kelsey intro. Yes. Well, Rachel was nice enough to have me on her podcast earlier today. And we wore costumes. I was a banana. She was Wonder Woman. And you are Wonder Woman. So let me jump. What a cheesy segue. Let me ask you a question. Before we get into all this, how did Rachel become Rachel?

1:29.0

God, I don't even know. I, I, uh, I'm just like this weird thing that exists in the world,

1:34.0

right? Um, I didn't I, I've been me for as long as I've known, right? I, uh, you mean like,

1:40.1

how did I become the head of events at Civan? Yes. Yes. What is your path?

1:45.0

You know, I've always been an oldest child.

1:49.2

So I feel like because of that, I have loved organizing and making sure that I was the peacekeeper and organizational person in my family.

1:58.9

And I always love gathering. I've always loved bringing people

2:02.1

together. I always like to make sure this person's okay and this person's okay and they've connected.

2:06.4

I'm like known in my life and my circle of friends being the friend that has introduced people

2:11.1

like 85 times. One of my best friends is like, I've met your brother like 10 times. You don't have to

2:16.3

introduce him to us every single time we hang out. And I just do that because it's just like inherently my nature.

2:21.6

So I think that that has like translated into my love for bringing people together, which is also

2:27.4

then translated into planning events. I, you know, started my love of kind of the event side of things in college, which most people, most people do.

2:37.8

But even before that, I was planning just like, I know like back then I was doing more social things.

2:43.8

And then I gravitated towards corporate events because I was like, screw the social events.

...

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