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Cat & Cloud Podcast

Culture in Practice – The everyday actions that make things happen

Cat & Cloud Podcast

Cat & Cloud

Education

4.8727 Ratings

🗓️ 8 December 2025

⏱️ 47 minutes

🧾️ Download transcript

Summary

This week’s episode is all about culture — what it is, why it matters, and how it actually shows up in the day-to-day. We talk about how culture isn’t a slogan or a vibe; it’s the collection of choices, habits, and behaviors that shape how a team works together. From communication to expectations to how people support each other, culture becomes real through what consistently happens inside the business. At the core of the conversation is the idea that culture isn’t fixed. It has to be built, protected, and sometimes rebuilt. When leaders set clear examples, hold standards, and create space for honest conversation, culture becomes a tool that helps everyone thrive. When they don’t, it drifts. This episode is a look at how to be intentional about the environment you’re creating — and why that intention makes all the difference. 🔗 Links – Cat & Cloud: Instagram www.instagram.com/catcloudcoffee/ Webstore www.catandcloud.com/ We are Cat & Cloud Coffee. Started by three friends trying to pursue their passions with the mission to inspire connection by creating memorable experiences, and we created this podcast to continue forming those connections inside and out of our cafes. The Cat & Cloud podcast was created as a space for us to share our experiences in the coffee industry and starting a business. Each week we sit down to talk about new challenges as business owners, how we utilize our mission and values to make decisions, and answer questions from our listening community. If you’re looking to expand your coffee knowledge, get some advice for your own small business, or just like the vibes, give us a listen! Enjoy!

Transcript

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0:00.0

Trust me. I used to psych all.

0:01.9

Trust me. I used to psych all y'all out. All right. No, I'm saying. Hey, good morning. Michael Matthews is here. It's Monday. Michaels. We're surrounded by Michaels. It's double-mitching right now. I don't know how it's going to work out. We're outnumbered. We just do it, man. We've been outnumbered our whole lives, man. Back against the wall. There's always been more people around.

0:22.7

There's always been more people than just me.

0:24.5

I've always been more people than just me. I've always been just one person and then there's other people. Hey, Michael, I'm looking at him, open up the mail and it looks, you know, really easy to organize. It's a picture of, let me paint a picture for you. He dumped out approximately, no less than 50 envelopes. Oh, usually only get one. So we got a big stack right now. There's around 50 envelopes right there. Can we outlaw junk mail, please? The question of the day becomes to me in my head that I look at first, which you can't dive into is, do you actually physically have to open up all those and then go type

0:54.7

something about all of them, a lot of them? No? I think most of those get thrown away, right? Yeah, no, I believe that. Yeah, get them out of here. And then the checks, you just like put them in the bank. Nice. Do we get to digitally deposit those or do they make we make you walk down? Nah, it must be digital deposit, right? Sometimes you can only put in on five.

1:12.1

Oh, it depends what kind of bank we got.

1:13.3

I've never had enough money to hit the limit. we make you walk down. Nah, it must be digital deposit, right? Sometimes you can only put in on five,

1:12.1

oh,

1:12.3

it depends what kind of bank we got.

1:13.3

I've never had enough money to hit the limit,

1:14.9

so we'll see what's up, dude.

1:15.9

But I did,

1:16.7

I did read that specifically in my bank agreement because I,

1:20.7

you know,

1:21.2

I used to bank locally,

1:22.3

but they got bought for,

1:23.1

you know,

1:23.5

semi-globally. Who didn't get bought? I know. It didn't. That's the way of the world is to get bought. Don't think local. Think global. With Globo Jim. Global Gym. That's from Dodgeball. So anyways, Peter Drucker once said, Coltrade strategy for breakfast. Isn't that neat? Yeah. There's a lot of quotes like that. There's a lot of them. But then it goes to that, let's, uh, like, if we, turning values into systems and systems will, they're maybe turn into habits and then habits turn into like world class experience. Let's, if we took that concept, maybe, played with it a little bit. And then asked the question, like, how do values, like pride and connection and responsibility become daily behaviors? Just, I got three random questions. Just follow me through this. We can answer them together. I haven't answered them. Let's go. Are these from a person or you crafted these out of your own mind? It's a combo bonus. Yeah. It's a combo bonus. I've, I had questions that come in that I like slowly gather over time and just put them in things. And we don't always talk about them. And then I tried to formulate some into, I tried to like do this cross referencereference game, which I did use the chat to like

2:35.4

throw different questions into different pockets. So I could like separate them into three

2:41.3

question podcasts relating to let's go. Our values or mission. So I was like, let's just do that

2:49.5

because whatever, it'd be fun.

2:51.1

So it was when values turn into systems, systems turn to habits and habits turn to

...

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