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The Look & Sound of Leadership

Creating Clarity

The Look & Sound of Leadership

Essential Communications - Tom Henschel

Education, Executive Coaching, Self-improvement, Executive Presence, Careers, Business, Management

4.81.3K Ratings

🗓️ 22 October 2009

⏱️ 11 minutes

🧾️ Download transcript

Summary

Transcript

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0:00.0

Welcome back to the Look and Sound of Leadership, an ongoing series of

0:06.2

executive coaching tips designed to help you be perceived in the workplace the

0:10.0

way you want to be perceived. I'm Tom Henschel, your executive coach, and today we're talking

0:15.7

about communicating with clarity. As leaders, I think it's natural that we want to impress

0:22.4

our listeners. We want our messages to be

0:24.8

taken seriously. We want to sound expert. Unfortunately, the impulse to impress often creates behaviors that result in the opposite of the look and sound of leadership.

0:37.0

What follows are five short behavioral tips to help you communicate with clarity. Pay particular attention to these tips if

0:46.0

you have an advanced degree, if you add value through technical knowledge, if you're

0:51.4

highly data-driven, if you're highly artistic or

0:54.4

intuitive, or if you've achieved success by being a subject matter expert.

0:59.0

I'm going to guess that that list applies to a great many of you, but it's not intended to just be a catch-all sort of list.

1:07.0

Rather, those are the types of people I coach who most often need the kind of help described in the following five tips.

1:14.4

Ready? Here we go. Number one, get to the end of your sentences briskly without digressions.

1:21.6

Listen to this.

1:24.0

Interrupting yourself with parenthetical phrases and digressions, a style that can be followed fairly

1:28.7

easily on the written page because the punctuation helps us see the subordinate clauses, but when spoken aloud

1:34.9

and heard in real time without any chance to stop or go back, is usually a strain on our

1:40.6

ears.

1:41.6

Were you able to follow that? If so, I attribute it to two things. First, I wrote

1:47.7

it so I was really prepared to say it to you. Second, I trained intensely for years and years as a classical actor, and I learned how to deliver

1:56.5

sentences that were written hundreds of years ago structured just like that.

2:01.1

But many people who aren't as adept at handling complex structure... like that Thus their digression sound like ramblings.

...

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