Creating Clarity
The Look & Sound of Leadership
Essential Communications - Tom Henschel
4.8 • 1.3K Ratings
🗓️ 22 October 2009
⏱️ 11 minutes
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| 0:00.0 | Welcome back to the Look and Sound of Leadership, an ongoing series of |
| 0:06.2 | executive coaching tips designed to help you be perceived in the workplace the |
| 0:10.0 | way you want to be perceived. I'm Tom Henschel, your executive coach, and today we're talking |
| 0:15.7 | about communicating with clarity. As leaders, I think it's natural that we want to impress |
| 0:22.4 | our listeners. We want our messages to be |
| 0:24.8 | taken seriously. We want to sound expert. Unfortunately, the impulse to impress often creates behaviors that result in the opposite of the look and sound of leadership. |
| 0:37.0 | What follows are five short behavioral tips to help you communicate with clarity. Pay particular attention to these tips if |
| 0:46.0 | you have an advanced degree, if you add value through technical knowledge, if you're |
| 0:51.4 | highly data-driven, if you're highly artistic or |
| 0:54.4 | intuitive, or if you've achieved success by being a subject matter expert. |
| 0:59.0 | I'm going to guess that that list applies to a great many of you, but it's not intended to just be a catch-all sort of list. |
| 1:07.0 | Rather, those are the types of people I coach who most often need the kind of help described in the following five tips. |
| 1:14.4 | Ready? Here we go. Number one, get to the end of your sentences briskly without digressions. |
| 1:21.6 | Listen to this. |
| 1:24.0 | Interrupting yourself with parenthetical phrases and digressions, a style that can be followed fairly |
| 1:28.7 | easily on the written page because the punctuation helps us see the subordinate clauses, but when spoken aloud |
| 1:34.9 | and heard in real time without any chance to stop or go back, is usually a strain on our |
| 1:40.6 | ears. |
| 1:41.6 | Were you able to follow that? If so, I attribute it to two things. First, I wrote |
| 1:47.7 | it so I was really prepared to say it to you. Second, I trained intensely for years and years as a classical actor, and I learned how to deliver |
| 1:56.5 | sentences that were written hundreds of years ago structured just like that. |
| 2:01.1 | But many people who aren't as adept at handling complex structure... like that Thus their digression sound like ramblings. |
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