Cost and Value - What goes into what you pay

Cat & Cloud Podcast

Cat & Cloud

Education

4.8 • 727 Ratings

🗓️ 27 May 2024

⏱️ 42 minutes

🔗️ Recording | iTunes | RSS

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Summary

On this episode we discuss transparency in prices. How to give your team members the same coverage and care while also communicating to the Guest where the 5$ for their latte is going. and chris shares is option on what tipping someone should mean. Do you have a question you’ve been dying to ask us? Do you wanna hear us talk about it on the podcast? Visit our website catandcloud.com/podcast, or email us at [email protected] and tell us what it is, and maybe your question will be the one we answer next week! Instagram: https://www.instagram.com/catcloudcoffee/ Cat & Cloud: https://catandcloud.com/ Chris Baca’s Personal Blog: https://chrisbaca.com/ We are Cat & Cloud Coffee. Started by three friends trying to pursue their passions with the mission to inspire connection by creating memorable experiences, and we created this podcast to continue forming those connections inside and out of our cafes. The Cat & Cloud podcast was created as a space for two of our founders, Chris Baca and Jared Truby, to share their experiences in the coffee industry and starting a business. Each week the guys sit down to talk about their new challenges as business owners, how they’ve utilize our mission and values to make decisions, and answer questions from our listening community. If you’re looking to expand your coffee knowledge, get some advice for your own small business, or just like the vibes, give us a listen! Enjoy!

Transcript

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0:00.0	I don't know. What do we got today?
0:02.9	I don't know. I mean, the junk fees were something that we didn't talk about last time.
0:07.6	Yeah, that's something that will be a California thing for sure.
0:11.6	Which is interesting. Over the weekend, I was in a couple other businesses that I know charged them and just like how you brought up to me.
0:19.1	And like, I was like, hey, did you see what's going on? They're like, no, I didn't even know. like I was like hey did you be seeing what's going on there like no
0:22.0	I didn't even know it's so I feel like for restaurants has been a little bit under the radar maybe
0:26.8	seems really easy to miss so we're talking about California passed a law that's going to ban junk fees
0:32.6	starting in July and jump fees being any well I'm getting there, but yeah. Go ahead.
0:38.9	No.
0:39.3	July?
0:40.9	Starting July 1st.
0:42.0	July 1st.
0:42.2	Yeah, you go.
0:43.3	Go with junk fees.
0:45.0	Junk fees being any fee that's not government imposed.
0:51.0	So any fee imposed by a company selling goods or services, any fee outside of what
1:00.8	the total cost of that item would be, that now needs to be baked into the price of the
1:08.1	good or service. So that would include health care surcharge.
1:11.8	It would include automatic gratuity at it.
1:14.6	Yeah, restaurants to parties of whatever.
1:16.6	10 or more like they do.
1:18.2	I wonder how they're going to do that one.
	...

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