Confidence Classic: How Exceptional Leaders Map Decisions, Counter Burnout, and Lead Through Crisis with Dr. Richard Winters, Director of Leadership Development, Mayo Clinic

Creating Confidence with Heather Monahan

Heather Monahan

Entrepreneurship, Education, Business, Self-improvement

4.8 • 1.1K Ratings

🗓️ 3 December 2025

⏱️ 40 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

When a crisis hits, you don’t get a practice round, you get a choice. In this episode, Dr. Richard Winters, Mayo Clinic emergency physician and Director of Leadership Development, breaks down how exceptional leaders move between rapid-fire crisis decisions and group problem-solving. He shares frameworks that help you decide when to call an expert, when to lead from the front, and when to slow down and get the room aligned. We also talk about how to run better meetings, end toxic back channels, spot and prevent burnout, and create engagement that keeps people showing up. In This Episode, You Will Learn How to MAP DECISIONS using the Cynefin Framework. When to CALL an expert and when to BRING A GROUP TOGETHER to build a shared reality. How to run BETTER MEETINGS with breakouts and report-outs. Why the powerful LEADER does less. Ways to IDENTIFY & COUNTER BURNOUT before cynicism spreads. How to TURN BACK CHANNELS into FORWARD CONVERSATIONS. A COACHING APPROACH to help people problem-solve. STEPS to AMPLIFY ENGAGEMENT so people feel seen, aligned, and purposeful. Check Out Our Sponsors: Shopify - Sign up for a one-dollar-per-month trial period at shopify.com/monahan Quince - Step into the holiday season with layers made to feel good and last from Quince. Go to quince.com/confidence Timeline - Get 10% off your first Mitopure order at timeline.com/CONFIDENCE. Northwest Registered Agent - protect your privacy, build your brand and get your complete business identity in just 10 clicks and 10 minutes! Visit https://www.northwestregisteredagent.com/confidencefree Resources + Links Learn more about Dr. Richard Winters HERE Call my digital clone at 201-897-2553! Visit heathermonahan.com Sign up for my mailing list: heathermonahan.com/mailing-list/ Overcome Your Villains is Available NOW! Order here: https://overcomeyourvillains.com If you haven't yet, get my first book Confidence Creator Follow Heather on Instagram & LinkedIn Dr. Richard on LinkedIn

Transcript

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0:49.3	As leaders, I think we have these areas of expertise where we do make decisions that are rapid based on our experience and our knowledge and all this sort of stuff.
0:58.5	But really the majority of our time as we become leaders is kind of shedding that expertise and then stepping back and helping groups, facilitating groups, to come together around these really complex issues, whether that's
1:11.3	during times of crisis or whether that's time where we have a little bit of more time to kind of
1:15.1	look forward.
1:15.7	Come on this journey with me.
1:17.0	Each week when you join me, we are going to chase down our goals.
1:21.3	We overcome adversity and set you up for a better tomorrow.
1:25.7	I'm ready for my close up.
1:27.7	Tell me, have you been enjoying these new bonus confidence classics episodes we've been dropping on you every week?
1:34.0	We've literally hundreds of episodes for you to listen to.
1:36.9	So these bonuses are a great way to help you find the ones you may have already missed.
1:41.8	I hope you love this one as much as I do.
1:44.1	As you all know, COVID-19 and the pandemic and surviving now, you may have already missed. I hope you love this one as much as I do.
1:49.4	As you all know, COVID-19 in the pandemic and surviving that was a nightmare.
1:54.2	But professionals in any industry can look to health care professionals for leadership strategy and best practices for sure, particularly when facing critical challenges a call
1:59.4	for decisive action.
2:01.1	That is why our guest today is Dr. Richard Winters.
	...

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