Billie Gilliam: Leaders Need to Ensure Psychological Safety

Negotiate Anything

American Negotiation Institute

Education, Careers, Business

4.8 • 659 Ratings

🗓️ 9 January 2025

⏱️ 38 minutes

🔗️ Recording | iTunes | RSS

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Summary

Request A Customized Workshop For Your Company In this insightful episode of "Negotiate Anything," host Kwame Christian, Esq., M.A., is joined by clinician and therapist Billie Gilliam LPCC-S LICDC-CS to explore the intersection of emotions and effective communication in leadership. They delve into the challenges leaders face in creating psychological safety during difficult conversations, the significance of separating intention from impact, and techniques for managing stress-related physical symptoms. Billie Gilliam brings her extensive experience and trauma-informed approach to offer practical strategies for fostering a healthy company culture and leveraging informal leadership. This episode is a must-listen for anyone looking to enhance their negotiation skills through better emotional awareness and communication. What Will Be Covered: The importance of understanding the connection between physical symptoms and emotional well-being. Strategies for ensuring clear and intentional communication in a leadership role. The role of informal leadership in influencing team dynamics and driving change. Connect with Billie Gilliam LPCC-S LICDC-CS Follow Billie on LinkedIn Email: [email protected] Phone: +1 (216) 339-6682 Website: https://www.parkercounselingandconsulting.com/ Contact ANI Request A Customized Workshop For Your Company Follow Kwame Christian on LinkedIn The Ultimate Negotiation Guide Click here to buy your copy of How To Have Difficult Conversations About Race! Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!

Transcript

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0:48.2	I would communicate with the person who has influenced after I speak to the whole team and say,
0:52.6	what do you think? And she was like, oh, it's going to be tough. They're going to hate it. And like, okay, you're right. So can you
0:58.0	talk to them for me? She was like, yes. Thanks. And you let me know later what they said.
1:02.2	Because I wasn't the person. Didn't matter if I supervised them. She was the informal leader. I knew she could, if she was convinced, they would be. And it's just recognizing
1:13.3	that, hey, do you have, what's your objective? And you might not be the person to push that
1:18.5	objective. It might be someone else in your team who may not have the leadership role, but leadership
1:26.1	is not really about the position. It's about the person. So I recognize in
1:31.2	teams who people listen to. I'm like, oh, that's my informal leader right there. So I always,
1:36.3	I always look for the informal leader. That's the one who's going to push the agenda forward.
1:40.6	I'm going to talk about it, but I recognize how removed I can probably be,
1:45.7	depending on what position I'm in at the time. But I knew if that informal leader was buying it,
1:50.9	then because buy-in matters. You do better if people buy-in.
1:55.9	Hey, I'm Kwame Christian, and you are about to step into the world of Negotiate Anything,
2:00.7	the number one negotiation podcast in the world of Negotiate Anything, the
2:01.2	number one negotiation podcast in the world where we teach you how to make difficult conversations
2:06.4	easier while getting more of what you want in the process.
2:09.9	Each episode is packed with practical tips and strategies from the experts.
	...

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