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Radical Candor: Communication at Work

Best of: Unlock the Power of Rituals to Transform Your Work and Life 7 | 1

Radical Candor: Communication at Work

Radical Candor

Business, Management, Careers

4.7729 Ratings

🗓️ 1 January 2025

⏱️ 47 minutes

🧾️ Download transcript

Summary

Everyday actions, when turned into rituals, can manage emotions and create a sense of meaning.

Amy Sandler is joined by Harvard Business School Professor Michael Norton to discuss his latest book, The Ritual Effect. Norton explores the significance of rituals in reducing stress and enhancing productivity, both at work and in personal life. He shares compelling research and personal anecdotes that illustrate how everyday actions, when turned into rituals, can manage emotions and create a sense of control and purpose. The conversation covers the practical application of rituals in business settings, their emotional significance, and how they can foster team cohesion and workplace wellness. Whether you're a skeptic or a believer in the power of rituals, this episode offers valuable insights into how structured routines can lead to greater emotional health and professional effectiveness. 

Get all of the show notes at RadicalCandor.com/podcast.

Episode Links:

Connect:

Chapters:

(00:00:00) Introduction
Amy Sandler introduces guest Michael Norton and his book The Ritual Effect.

(00:02:16) A Quick Ritual Exercise
A fun and engaging ritual exercise to explore emotional connections.

(00:04:18) From Skeptic to Advocate
Michael’s journey from being a ritual skeptic to writing The Ritual Effect.

(00:07:40) The Meaning of Rituals
How rituals naturally emerge to provide structure and meaning.

(00:10:04) Rituals vs. Habits
The emotional difference between habits and rituals.

(00:12:13) Rituals as Emotion Generators
The dual role of rituals in generating and managing emotions.

(00:15:05) The Power of Collective Rituals
How shared rituals strengthen bonds and create collective experiences.

(00:16:30) Rituals at Work
Examples of team rituals that foster bonding and purpose.

(00:20:46) Fostering Meaning in Teams
Balancing team pride and inclusivity when designing rituals to reflect shared values.

(00:23:38) Creating Work Rituals
Advice for leaders to cocreate rituals for new work teams.

(00:26:24) Adapting Rituals for Remote Work
How teams have developed virtual rituals to maintain connection online.

(00:29:05) Meaningful Rituals in the Workplace
The significance of rituals in the workplace for individuals and leaders.

(00:32:54) Evaluating the Benefits of Rituals
How rituals contribute positively to mental health and well-being.

(00:36:49) Leaders Supporting Organic Rituals
Tips for leaders to encourage authentic rituals without imposing corporate mandates.

(00:39:59) Aligning Rituals with Team Values
Using rituals to express and reinforce organizational values creatively and authentically.

(00:41:50) Discovering Your Rituals
Exploring the rituals in your life through Michael’s Ritual Quiz.

(00:45:21) Conclusion

Transcript

Click on a timestamp to play from that location

0:00.0

As we step into a new year, there's no better time to consider how can everyday actions I take

0:06.5

be transformed into meaningful rituals that are going to help create a sense of control and purpose.

0:12.8

In this special New Year's episode, we're revisiting my conversation with Harvard Business

0:18.1

School professor Michael Norton about his book, The Ritual Effect.

0:22.8

Listen and learn how rituals, whether simple or elaborate, can help you manage emotions,

0:28.9

reduce stress, and enhance your productivity in both your personal and professional life.

0:36.1

I really love this conversation. It was great to connect with Michael Norton.

0:40.8

I hope you enjoy it, and I wish you a happy and healthy new year. Welcome. This is Amy Sandler from

0:51.7

Radical Candor. I'm the lead coach and podcast host at Radical Cander.

0:55.8

And we are kicking off a new series of Radical Cander Coffee Breaks focused on wellness at work.

1:04.4

And we have a very special guest to kick off this first version of our coffee chats. And this is Michael Norton

1:12.8

from Harvard Business School, joining us to talk about the ritual effect from habit to ritual,

1:19.9

harness the surprising power of everyday actions. Welcome, Mike. Thanks so much, Amy.

1:26.9

Yeah. And so even just noting, the book is apparently by Michael Norton, but Mike Norton, you are one and the same author of the ritual effect.

1:36.4

It would be amazing if I weren't.

1:38.7

Okay.

1:39.3

But I am.

1:40.3

All right.

1:41.2

It's a huge mix up on the.

1:43.0

Yeah.

1:47.5

So you are, in addition to being both Mike and Michael Norton,

1:51.1

you're a professor of business administration at Harvard Business School.

...

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