Behind the Host with Rose Tipka

The Boostly Podcast

Mark Simpson

Marketing, Business

5.0 • 302 Ratings

🗓️ 17 June 2022

⏱️ 39 minutes

🔗️ Recording | iTunes | RSS

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Summary

Welcome to Boostly Podcast Episode 463. In this podcast I'm going to be talking to Rose Tipka, CEO and founder of 'Your Familys Place' about her hospitality business and the niche market of larger accommodation aimed at groups of 14-20 people. Want to gain trust from your customers? Check out www.boostly.co.uk/trust 00:00 - Introduction 03:35 - How did the name ‘Your Familys Place’ come about? 05:05 - What made you decide to host big groups? 12:03 - What tips would you have for people going into a larger property market? 14:34 - How do you get your guests? 18:17 - How has a direct booking website helped your business? 20:48 - What tech do you use within your business? 28:06 - How has having documents and procedures helped your business? 33:30 - A little more about Rose • https://Boostly.co.uk • https://Boostly.co.uk/5steps • https://instagram.com/boostlyuk • https://Boostly.co.uk/guidebook • https://Boostly.co.uk/website • https://Boostly.co.uk/podcast

Transcript

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0:00.0	So we are back with another podcast episode of Behind the Host.
0:19.5	Today we're joined by Rose Tipka.
0:22.0	She's the CEO and founder of your family's place, her and her husband Brian own two properties
0:28.6	in Idaho, in America, specialised in large sized homes, accommodating a big group of
0:38.8	people 14 to 20 and really focus on multi-generational families coming to stay with them.
0:45.1	So I'm really excited to dive into this niche especially today because since the pandemic
0:50.8	we're seeing a lot more people travel in multi-generational families, they're going
0:55.0	away with grandma and granddad and bringing the family dog and everybody along with them.
1:00.8	So look forward to diving into this today Rose.
1:04.7	Just before we do, I just want to give a quick shout out.
1:10.0	There's a few people in the hospitality community and every Wednesday we talk about the winds
1:15.7	that people have had.
1:17.7	Jane Polizzi has had a win today where she's actually staying away at the moment and she's
1:25.4	managed to get a direct book and wall she's abroad so it's great to see these winds.
1:30.7	And if anybody listening hasn't already, please go and join the hospitality community and
1:35.2	come and share your winds on every Wednesday with us, it'd be fantastic to see.
1:40.0	So Rose, welcome along, thank you for joining us today.
1:47.0	One of the biggest problems when it comes to converting a looker into a booker for a direct
1:52.0	booking is the trust factor.
1:54.4	Whether you like it or not, your guest is looking to make sure that you are who you say you
2:00.0	are.
2:01.0	So how can you do that?
	...

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