A tech with a process does not burn out mentally.

They focus on the customer, not what to say next.

That's the most important part, is they're able to focus on that human being,

not thinking of what am I going to say when he or she says something next.

Welcome to the Waste No Day podcast, a podcast specifically for and about the home services

industry as it relates to plumbing, heating, air conditioning, and electrical.

More than a podcast, Waste No Day is a credo, a determination, a mindset.

It is a never-ending discipline. It is a refuse to lose pursuit. It is a wake-up

call every morning to waste no day. Now here's your host, Brian Burton and Nate Minnick.

Hey, welcome to another episode of the Waste No Day podcast. Your host, Nate and Brian hanging out with you again, looking forward to another good episode. It's that time of year

for us to talk about the power of a process. And it's going to be a good time, and it's always a great reminder for us to dive into this topic,

especially as we're headed into some pretty busy days, for us to make sure that you have a process,

that it's dialed in, that you're following it, that it's designed to work, and that it's designed

to work for you and your paycheck.

It's going to be a good episode, and just Brian and myself, we're going to be doing the content this time, and we're excited to get to that. But before we do, it's time for us to introduce a little bit of the show on this side of the guest, which in this case is us, but on the side of the front end of the episode, we're looking forward to having a

great introduction. We're going to start it off with a quote from Brian.

Success is nothing more than a few simple disciplines practiced every day. Jim Rohn.

Do you just have like, you know, a book of his quotes that you just page through

and randomly point to one or, you know, I've read so much of his stuff and they just kind of,

they're always kind of in my head. And occasionally I'll think of a quote by somebody and I'll go

like, who was that? And what was that from? And I'll look it up. And I'm like,

just, it's so often it was a Jim Rohn quote, which is crazy too, because I, I read way more,

...