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InsTech - insurance & innovation with Matthew Grant & Robin Merttens

Automated underwriting: a pioneer’s perspective (393)

InsTech - insurance & innovation with Matthew Grant & Robin Merttens

InsTech

Entrepreneurship, Business, Investing

4.951 Ratings

🗓️ 8 February 2026

⏱️ 15 minutes

🧾️ Download transcript

Summary

What actually makes automated and enhanced underwriting work in practice?  In this episode, three early movers in automated underwriting share hard-earned lessons from building digital underwriting propositions that have survived real market cycles. Rather than theory or hype, this conversation digs into where technology genuinely creates advantage, where it does not, and how underwriting judgement remains central even in highly algorithmic models.  Drawing on experience across cyber, US property and digital facilities, the panel explores why complexity, not commoditisation, is often where automation delivers the greatest edge. From AI-driven cyber underwriting to high-cat surplus lines property and digitally distributed specialty products, each speaker explains how they chose their focus and what they learned along the way.  Key themes include the role of data discipline in sustaining AI-led underwriting, why platform design matters more than speed to market, and how underwriters’ roles are shifting from generalists to specialists embedded in algorithmic decision making. The discussion also tackles unstructured data, submission quality and why “no data, no deal” may become a defining principle of future underwriting models.  What you’ll learn in this episode:  Why complex risks can be better suited to automated and augmented underwriting than simple, commoditised ones  How AI and machine learning are being applied in live underwriting decisions, not just analytics  The importance of volume, homogeneity and risk differentiation when building algorithmic models  Lessons from re-platforming early digital products and avoiding long-term technical debt  How generative AI is changing data cleaning, exposure management and submission handling  What enhanced underwriting means for underwriter skills, careers and decision making  Featuring perspectives from Marek Shafer of Vave, Tom Squires of AEGIS London and Jonathan Spry of Envelop Risk, moderated by Matthew Grant of InsTech.  You can also watch the video version of this panel here.  If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.  Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Transcript

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0:00.0

Hello, welcome or welcome back to the Instech podcast.

0:12.6

Zoya here. And this week, Matthew Grant is joined by Marrick Schaefer at Vave, Tom Squires

0:17.9

at Eads, London and Jonathan Spry at Enveloped Risk.

0:22.1

This panel was recorded last year at our event on the growth of enhanced underwriting,

0:27.4

a moment when the market was stepping back to assess how algorithmic, augmented and digital underwriting

0:33.0

were becoming the new normal across the Lloyds and the London market.

0:37.3

What makes this conversation particularly valuable is that these are people who were already

0:42.2

doing it. Long before the hype, they were building automated underwriting models,

0:47.1

allocating capital through algorithms and learning where technology genuinely adds value

0:51.6

and where it doesn't. They talk about complexity,

0:55.9

AI and live underwriting decisions and why strong underwriting fundamentals still matter more

1:01.6

than any platform. And it's also a bridge to what comes next. On 17th of February, we're

1:07.7

bringing the market together again, and Tom Squires and Jonathan Spry will be

1:11.4

back. This time focused squarely on the algorithmic underwriting ecosystem as it stands today.

1:18.3

What's working, what's broken, and how this space is really evolving as we head into 2026.

1:24.6

Think of this conversation as the map and the February event as the chance to explore the terrain.

1:29.3

I hope you enjoy the conversation.

1:31.3

The Pioneer's story or the Survivor's Stories.

1:39.3

And we're going to dig a little bit into why you've survived and lessons for the future.

1:43.3

So in Valette, we talked a little bit about why you've survived and lessons for the future. So in Val, we talk a little bit about what are the lines of business that have proved

1:49.6

most effective, and including in your case, it's cyber.

1:51.8

So it's a little bit more about what are the characteristics that have helped you be effective

...

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