Hello, welcome or welcome back to the Instech podcast, Zoya here.

And this week, Robin is joined by Lizellotta Monk, CEO of Fadatta.

Lizellotta returns to the podcast to share how one of Europe's leading insurance software

providers is actually putting AI into practice, not just talking about it. From using AI to speed up

and improve software development to reshaping how policy admin systems are implemented, this is a grounded,

real-world look at what's changing behind the scenes.

Robin and Lizellotto explore whether AI is a threat or an opportunity for core insurance platforms,

how business models and pricing might evolve, and what happens to skills, roles and careers as coding becomes more automated.

If you've been wondering what AI really means for insurance software vendors and what CIOs and CEOs should be focusing on right now, this is a thoughtful, practical,

conversation you won't want to miss.

Well, I'm delighted to welcome back to the Instac podcast, an old friend of ours in Lisa Lottie Monk, who is the CEO of Fadatta.

Lisa Lotto, welcome back.

Thank you so much.

And thank you for having me and happy new year.

So how was 2025 for Fadatta?

I think we had a great year with the political turmoil that we are all living in with the insecurity that are increasing.

I think we ended the year financially very well with further engagement with existing clients and also for some of our clients for new territories.

It ended up being a very good year again for Fadatta with growth

on top line and bottom line. Well done. I've been key to get you back because we talked endlessly

through 2025 about AI, agenting AI, how it's going to change the future of insurance,

particularly on the underwriting side of things, but we never really spoke to any

people who run software businesses as to how AI was going to change their world. How are you using

...