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Radical Candor: Communication at Work

Are You a Quiet or Loud Listener? Listening Lessons from Apple 3 | 1

Radical Candor: Communication at Work

Radical Candor

Careers, Relationships, Society & Culture, Business

4.7740 Ratings

🗓️ 10 February 2021

⏱️ 26 minutes

🧾️ Download transcript

Summary

Kim writes in Radical Candor that Apple CEO Tim Cook is a master of silence, a quiet listener. She describes Steve Jobs as a loud listener. What's the difference between quiet and loud listening? On the first episode of the Radical Candor podcast season 3, Kim, Jason and Amy debate the merits of both loud and quiet listening Kim experienced firsthand while working with Steve Jobs and Tim Cook at Apple. Is quiet listening creepy? Is loud listening aggressive? Listen to the Radical Candor podcast to find out! Read the show notes for actionable Radical Candor tips and more information about quiet and loud listening: https://www.radicalcandor.com/podcast/quiet-or-loud-listener Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0

Hello, everybody. Welcome to season three of the Radical Cander podcast. I'm Kim Scott, author of

0:11.3

Radical Cander and co-founder of Radical Cander the company. And I'm Jason Rosoff, CEO and co-founder

0:17.2

of Radical Cander. And I'm Amy Sandler, Radical Cander, Chief Content Officer, and your host for the Radical Cander

0:23.4

podcast. Before we dive into today's topic, which is Quiet versus Loud Listening, we wanted

0:29.6

to update you on a few new things we've got going on. Starting February 16th, Jason and I are

0:34.1

facilitating a new course called Radical Cander 101. This is a six-week

0:38.8

laugh and learn workshop to help you acquire the feedback skills you need to practice radical

0:43.5

candor like a boss, even if you aren't one. Also, if you haven't read the book. This introductory

0:48.7

course uses our hilarious workplace comedy series, the feedback loop that we co-created with Second

0:53.6

City Works.

0:54.6

It stars our own Kim Scott and In Living Colors David Allen Greer and is designed to teach you the principles of radical candor in a way that's fun.

1:01.6

Kim will even join the course in week six for a live Q&A.

1:04.4

You'll also get access to a community of feedback friendlies so you can practice in-between sessions. For those who can't join in person,

1:12.9

we're also offering a view-only class pass.

1:16.5

Learn more and sign up at radical candor.com slash feedback.

1:18.2

It is hilarious, Jason, if we say so ourselves.

1:21.2

It's totally really fucking funny.

1:24.5

Can we say that?

1:26.5

I don't know.

1:27.1

I guess we are. And in addition to our new public course,

1:31.2

our very own Kim Scott, she's got a new book coming out March 16th. Kim, tell us everything we need to

1:38.5

know about your new book, Just Work. We're so excited. I am really excited too. So I wrote Just Work because early on,

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