I had the good fortune to take a mediation training course where I was really taught to listen properly in my 30s.

And boy, that was an influence on me. It helped me become a much better person.

And I think that leaders everywhere have to become good listeners to be successful.

And if you can show your willingness to that leaders everywhere have to become good listeners to be successful.

And if you can show your willingness to listen to others, then they will reciprocate by being willing to listen to you.

But often you have to put in the time and have the patience to be the person willing to suppress your reactive impulses and be a wholehearted listener first.

Welcome to Franklin Covey's On Leadership. I'm your host, Jennifer Coliseimo. On Leadership provides insight to our listeners through discussions with senior leaders, thought leaders, researchers, all focused on the human side of strategy and transformation. In a world where we are constantly bombarded by shifting market

trends, rapid technological disruption, and an endless stream of data, the challenge for a

leader isn't just managing the information, it's managing how our minds react to it.

Joining us today is Dr. Andy Norman.

Andy is a philosopher, an award-winning author, and a researcher at the forefront and an emerging

field called Cognitive Immunology.

He currently serves as the director of the Humanism Initiative at Carnegie Mellon University and is the founder of the Cognitive Immunology Research Collaborative, an institute dedicated to understanding how the mind protects itself against bad ideas and misinformation.

His groundbreaking work explores the concept of mental immunity, the science of how we can

inoculate our minds and our organizations against rigid thinking to become more curious,

reliant, resilient, and effective leaders.

Andy, welcome to On Leadership.

Thank you, Jen. It's a pleasure to be here. We are excited to talk with you about your field of research. You are a philosopher and a researcher in the field of cognitive immunology and wrote a well-researched book called

mental immunity. Could we start there with you explaining both the field of research, which I

understand has been around a long time, but not maybe termed with those terms?

Exactly.

And also, what is that research and how did it inform mental immunity?

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