Anatomy of a Fall: One rural hospital’s ransomware story (from Click Here)

An Arm and a Leg

Society & Culture, Medicine, Health, Health & Fitness, Documentary

4.8 • 1.1K Ratings

🗓️ 5 September 2024

⏱️ 27 minutes

🔗️ Recording | iTunes | RSS

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Summary

What happens when a hospital gets hit by a ransomware attack? We’re sharing an episode from a podcast called Click Here that takes us inside the aftermath of a cyber attack on a rural hospital in Oregon.

The story starts the minute the hospital’s IT director finds out they’ve been hacked, and follows him and his colleagues as they scramble to keep the place running while they try to get it back online.

It’s a fascinating adventure, and it gives us a window into the growing problem of cyberattacks in health care – why places like hospitals have become such a major target for cyber-criminals and how the industry is dealing with it.

Click Here is a bi-weekly tech news podcast from Recorded Future News, hosted by Dina Temple-Raston.

We’ll be back with more episodes of An Arm and a Leg in a few weeks.

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Transcript

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0:00.0	Hey there, when a hospital gets hit by a ransomware attack, what happens next?
0:05.6	Like, what does the hospital staff actually do?
0:10.1	We are bringing you something different this week.
0:12.0	It's an episode from another podcast I really like.
0:14.4	It's called Click Here, and they cover the edges of the internet.
0:19.0	Hackers, disinformation campaigns, weird corners of AI, and cybercrime.
0:25.6	And in this episode, they take us inside a rural hospital in the hours and days
0:31.6	and weeks after the hospital learns it's been hacked by a
0:35.4	notorious Russian cyber gang and we get a look at how a hospital actually works like
0:40.9	the guts of the machine. I mean machines. It's an area we don't usually
0:46.4	focus on and it's fascinating and revealing. I think you're going to like it. We're going to be back with a new episode of an arm and a leg in a few weeks.
0:55.6	Meanwhile, enjoy this episode of Click Here and take care of yourself.
1:00.6	From recorded future news, I'm dear. Take care of yourself.
1:06.0	From recorded future news, I'm Dina Temple Reston. And this is click here.
1:11.0	It began with one of those dead of night phone calls, the ones that always seem to be attached to bad news.
1:19.0	My wife is a light sleeper, very light.
1:23.0	So she of course is awakened by the phone call
1:26.1	and she listens to the conversation.
1:29.0	This is John Gady.
1:30.2	And back in October 2020, he was the IT director for Sky Lakes Medical Center.
1:35.8	It's a small 176 bed facility in Klamath Falls, Oregon, just off US 97 in south-central part of the state.
1:45.0	And John's wife was already piecing together what had gone wrong from his side of the conversation.
	...

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