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An Arm and a Leg

Anatomy of a Fall: One rural hospital’s ransomware story (from Click Here)

An Arm and a Leg

An Arm and a Leg

Documentary, Medicine, Health & Fitness, Society & Culture

4.81.1K Ratings

🗓️ 5 September 2024

⏱️ 27 minutes

🧾️ Download transcript

Summary

How one rural hospital dealt with a cyberattack.

Transcript

Click on a timestamp to play from that location

0:00.0

Hey there, when a hospital gets hit by a ransomware attack, what happens next?

0:05.6

Like, what does the hospital staff actually do?

0:10.1

We are bringing you something different this week.

0:12.0

It's an episode from another podcast I really like.

0:14.4

It's called Click Here, and they cover the edges of the internet.

0:19.0

Hackers, disinformation campaigns, weird corners of AI, and cybercrime.

0:25.6

And in this episode, they take us inside a rural hospital in the hours and days

0:31.6

and weeks after the hospital learns it's been hacked by a

0:35.4

notorious Russian cyber gang and we get a look at how a hospital actually works like

0:40.9

the guts of the machine. I mean machines. It's an area we don't usually

0:46.4

focus on and it's fascinating and revealing. I think you're going to like it. We're going to be back with a new episode of an arm and a leg in a few weeks.

0:55.6

Meanwhile, enjoy this episode of Click Here and take care of yourself.

1:00.6

From recorded future news, I'm dear. Take care of yourself.

1:06.0

From recorded future news, I'm Dina Temple Reston. And this is click here.

1:11.0

It began with one of those dead of night phone calls, the ones that always seem to be attached to bad news.

1:19.0

My wife is a light sleeper, very light.

1:23.0

So she of course is awakened by the phone call

1:26.1

and she listens to the conversation.

1:29.0

This is John Gady.

1:30.2

And back in October 2020, he was the IT director for Sky Lakes Medical Center.

1:35.8

It's a small 176 bed facility in Klamath Falls, Oregon, just off US 97 in south-central part of the state.

1:45.0

And John's wife was already piecing together what had gone wrong from his side of the conversation.

...

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