4.2 • 671 Ratings
🗓️ 22 November 2021
⏱️ 31 minutes
🧾️ Download transcript
With many meetings taking place remotely, it's more challenging than ever to communicate with our co-workers in the workplace (something we likely struggled with in the past as well!). Our guest, Alissa Carpenter, is a workplace communications expert who joins us to talk about how we can connect with our team effectively online, how to have difficult and uncomfortable conversations, why differences in gender, age, race, religion and job function are beneficial to helping the company succeed, and what impact the pandemic will have on the modern day office. Her book is called, How to Listen and Be Heard: Inclusive Conversations at Work.
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0:00.0 | Welcome to Nobody Told Me. I'm Laura Owens, and I'm Jan Black. Have you ever found it tough to communicate with others of a different age, race, religion, gender, or job |
0:21.7 | function. Would you like to close this conversation gap between you and your boss, |
0:26.0 | co-workers, employees, or customers? Our guest on this episode, Alyssa Carpenter, has advice |
0:30.8 | on how to do just that. Alyssa is a workplace communications expert and the owner of |
0:36.4 | Everything's Not Okay, and That's Okay, |
0:39.1 | where she provides training, consulting, and speaking services to organizations. She's also the author |
0:44.9 | of How to Listen and Be Heard, Inclusive Conversations at Work. Alisa, thank you so much for joining |
0:51.6 | us. Thank you so much for having me. |
0:58.2 | Why did you decide to get into the field of workplace communications? |
1:01.5 | It's a fascinating area, but what sparked your interest in it? |
1:03.0 | Yeah, it's interesting. |
1:09.7 | My background is in higher education, and I worked in colleges and universities for about 12 to 13 years. And just during that time, I noticed so much kind of duplication of efforts and |
1:15.8 | frustration among the people I was working with, some members of my team and other |
1:20.4 | teams, and realizing this doesn't have to be, I don't want to say that bad, but sometimes |
1:26.7 | in workplace situations, people are frustrated and they don't have to be. |
1:30.0 | And there's just so much miscommunication. |
1:33.1 | So being able to work with companies and organizations and speaking and training |
1:36.8 | has been just a wonderful opportunity to bridge these barriers. |
1:40.2 | So we can actually create spaces where people want to be versus where they feel like they have to be and are just like, oh, I don't want to go to the office, you know, right now. |
1:48.9 | You did a TEDx talk about humanizing the workplace, which I thought was amazing. And I'm wondering why we should get to know our coworkers as friends rather than creating boundaries between the two. |
1:59.6 | Yeah. And it's so interesting because we do make |
2:01.7 | that distinction or we bring half of ourselves to work, right? You have this personal self and you have |
... |
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