AI vs. the Drive-Through Customer

WSJ Tech News Briefing

The Wall Street Journal

Tech News, News

4.3 • 1.7K Ratings

🗓️ 27 July 2023

⏱️ 13 minutes

🔗️ Recording | iTunes | RSS

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Summary

One of the best places to see how artificial intelligence is affecting our lives and jobs may be at a fast-food drive-through. WSJ senior personal tech columnist Joanna Stern ordered from an AI-powered drive-though around 30 times to find out more. She joins host Zoe Thomas to explain what she learned. Plus, the Securities and Exchange Commission votes to propose new guardrails on trading apps. Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0	As a City National client, you get a dedicated team of banking professionals working alongside
0:06.5	you.
0:07.5	From a relationship manager who works with you on everyday business needs to a business
0:11.4	banker who drives your goals into the future, come in to meet your team at City National
0:16.3	Bank.
0:17.3	See what personal can do for you at CNB.com.
0:28.9	Welcome to Tech News Briefing, it's Thursday, July 27.
0:32.8	I'm Zoe Thomas, for the Wall Street Journal.
0:36.1	The drive-through may be one of the best places to see how artificial intelligence could
0:41.0	affect workers and our ability to interact with machines.
0:45.0	Our Senior Personal Tech column is Joanna Stern, ordered at one AI power drive-through
0:49.8	around 30 times to test it out.
0:52.9	We'll tell you how it went.
0:54.4	Plus, the Securities and Exchange Commission is entering new territory as it tries to regulate
1:00.0	trading over apps like Robinhood.
1:02.4	Stick with us to find out why the agency is taking this step.
1:08.2	But first, Facebook parent Metta says its revenue last quarter rose 11% from the year
1:14.3	before.
1:15.3	That's the second straight quarter of growth after the business shrunk for most of last
1:19.6	year.
1:20.6	The company has improved its ad targeting through the use of AI and has been making cuts
1:25.0	during what it's dubbed a year of efficiency.
	...

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