Aggie Mutuma: Why 'Treating Everyone the Same' is Hurting Your Business
Negotiate Anything
American Negotiation Institute
4.7 • 748 Ratings
🗓️ 28 January 2025
⏱️ 31 minutes
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| 0:00.0 | Hey, I'm Kwame Christian and you are about to step into the world of Negotiate Anything, |
| 0:06.2 | the number one negotiation podcast in the world where we teach you how to make difficult conversations easier while getting more of what you want in the process. |
| 0:14.7 | Each episode is packed with practical tips and strategies from the experts. |
| 0:19.5 | We delve into negotiation, conflict resolution, |
| 0:22.7 | and leadership skills that are crucial in both business and in life. Whether you're closing a deal, |
| 0:28.3 | managing a team, or navigating personal relationships, negotiate anything provides you with the tools |
| 0:33.9 | you need to succeed. Our conversations are real, relatable, and most importantly, rooted |
| 0:39.8 | in practicality. So if you're ready to transform your conversations and elevate your negotiation skills, |
| 0:46.2 | join me on Negotiate Anything. Subscribe and listen on Apple Podcasts, Spotify, or wherever you love to |
| 0:52.7 | listen. Let's make every conversation a winning negotiation. |
| 0:59.0 | Aggie, thanks for joining us today. Thank you for having me, Kwame. It's my pleasure. So how |
| 1:04.6 | would you get started by telling us a little bit about yourself and what you do? Sure, no problem. |
| 1:09.3 | So I'll start with myself outside of my profession. I am a |
| 1:14.1 | British-born woman of Zimbabwean parentage, and I say that because that all connects to who I am today |
| 1:20.6 | and I guess probably a lot of my mindset as well. I am a mother of two beautiful girls, 17 and 13. They keep me very busy, as I'm sure you can |
| 1:29.6 | imagine at that age. And they also teach me a lot about the world and how they see the world |
| 1:35.6 | so differently to how I see the world and again, how I probably saw the world quite differently |
| 1:40.9 | to my parents as well. And then professionally, I spent two |
| 1:45.0 | and a half decades in the people space. So leading people teams for organizations, some you'll |
| 1:50.7 | recognize over the pond, as we call it. So McDonald's restaurants, others you may not recognize, |
| 1:56.7 | such as Tesco Stores Limited, which is almost like the Walmart of the UK, I will suggest, and then other retailers. |
| 2:03.8 | And my last role was as a group people director for an international organization. |
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