93: When to Make Exceptions
Hustle Humbly Podcast
Alissa Jenkins & Katy Caldwell
4.9 • 914 Ratings
🗓️ 17 May 2021
⏱️ 47 minutes
🧾️ Download transcript
Summary
We talk a lot about boundaries in real estate. But what happens when you have to bend them?
In this episode, we're diving into real estate boundaries and the gray area that no one talks about. When is it okay to make an exception? When should you hold the line? And how do you know the difference?
This conversation is honest, practical, and rooted in mindset. Because boundaries aren't about being rigid. They're about being professional. And sometimes professionalism means making a thoughtful exception—not abandoning your standards altogether.
We cover real examples from our own businesses, including late-night offers, response deadlines, buyer pre-approvals, "Pop Tart" showings, competitive markets, and online leads who suddenly want everything right now.
Here's what we chat about:
- Why boundaries are a mindset issue
- Urgent vs. "it can wait" tasks in real estate
- Setting offer response times that protect your evenings
- Why 11:59 PM deadlines create chaos
- How to prevent emergencies by planning better dates and times
- When it's okay to bend your schedule in a hot market
- Pop Tart agents and showing homes without pre-approval
- Protecting sellers by properly vetting buyers
- Client pushback and how to respond professionally
- Seasons vs. routines in your business
- When hiring help is the right solution
- Why being unavailable 24/7 is not bad service
- The difference between having boundaries and being unreachable
Products, People & Resources Mentioned:
- Buyer pre-approval process
- Email draft scheduling
- ShowingTime notifications
- Assistant support in competitive markets
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Music:
Straight A's by Connor Price → https://connorprice.shop/
The Good Life by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life
Be The One by Matrika → https://uppbeat.io/t/matrika/be-the-one
—
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Transcript
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| 0:40.3 | And guess what? Maybe I don't want to work with you. |
| 0:42.3 | Right. |
| 0:43.3 | We can't get to the house for two days. |
| 0:46.3 | Are there offers? |
| 0:48.3 | I'd be like, I'm like, lady, they aren't even showing. |
| 0:50.3 | Hi, y'all. |
| 0:51.3 | Welcome to Hustle Humbley. |
| 0:52.3 | It's Alyssa and Katie, and we are two top-producing realtors in the Baton Rouge market. |
| 0:56.6 | We work for two different companies where we should be competitors, |
| 0:59.2 | but we have chosen community over competition. |
| 1:01.6 | The goal of our podcast is to encourage you to find your own way in business. |
| 1:05.4 | So stop comparing yourself and start embracing your strengths. |
| 1:09.2 | Okay, hi, Alyssa. |
| 1:10.6 | Hey, Katie. |
| 1:11.3 | Tell us a little bit about yourself. |
... |
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