#849: Siteimprove CEO Nayaki Nayyar on what it means to take a holistic view of digital experience
The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX
The Agile Brand
4.9 • 113 Ratings
🗓️ 24 April 2026
⏱️ 27 minutes
🧾️ Download transcript
Summary
Transcript
Click on a timestamp to play from that location
| 0:00.0 | In the rush to implement AI across the customer experience, are we at risk of creating more digital |
| 0:05.1 | barriers than we're breaking down? Agility requires a holistic view of the entire digital |
| 0:10.2 | experience. It's the ability to see not just how individual channels are performing, but how they |
| 0:15.5 | work together to serve every potential customer, inclusively and intelligently. Today we're going to talk about what it takes to build that holistic view. |
| 0:24.3 | We're going to explore how brands can unify their performance analytics to move beyond traditional |
| 0:28.5 | SEO, the dual role of AI in both creating personalized content and ensuring it's accessible, |
| 0:35.2 | and why inclusivity is becoming one of the most powerful levers for brand growth. |
| 0:39.3 | Welcome to Season 8 of the Agile Brand podcast. This season we're going all in on expert mode MARTEC, AI, and customer experience, |
| 0:48.3 | talking with the people and platforms behind the brands you know and love. Again, I'm your host Greg Kilstrom, and I help Fortune 1000 companies make sense of |
| 0:56.8 | MARTech, AI, and marketing ops. |
| 0:58.9 | Hit subscribe or follow to make sure you always get the latest episodes and leave us a rating |
| 1:03.0 | so others can find us as well. |
| 1:05.5 | And make sure you check out our sponsor Tech Systems, an industry leader in full-stack |
| 1:09.8 | technology services, talent services, and full-stack technology services, |
| 1:10.9 | talent services, and real-world adoption. |
| 1:14.0 | For more information, go to TechSystems.com. |
| 1:17.0 | Now let's dive in. |
| 1:18.1 | Tell me discuss this topic, I'd like to welcome Nayaki Nayar, CEO at Site Improve. |
| 1:25.4 | Nayaki, welcome to the show. |
| 1:26.9 | Thank you, Greg. Glad, welcome to the show. |
| 1:28.4 | Thank you, Greg. |
| 1:31.4 | Glad to be on the show and look forward to our conversation today. |
... |
Please login to see the full transcript.
Disclaimer: The podcast and artwork embedded on this page are from The Agile Brand, and are the property of its owner and not affiliated with or endorsed by Tapesearch.
Generated transcripts are the property of The Agile Brand and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.
Copyright © Tapesearch 2026.

