84: Things We Say to Clients
Hustle Humbly Podcast
Alissa Jenkins & Katy Caldwell
4.9 • 914 Ratings
🗓️ 15 March 2021
⏱️ 47 minutes
🧾️ Download transcript
Summary
Episode 84: Things We Say to Clients
In real estate, communication is everything. In this episode of Hustle Humbly, Katy and Alissa share the real, repeated phrases they use with buyers and sellers every day—and explain why those words matter.
Using real-life scenarios straight from their careers (:contentReference[oaicite:1]{index=1}), they break down how thoughtful language helps calm client anxiety, set expectations, and guide better decisions. These aren't scripts meant to sound salesy—they're phrases rooted in experience, professionalism, and care.
Whether you're a new agent trying to find your voice or a seasoned professional refining your communication, this episode will help you feel more confident in what you say and why you say it.
In this episode, we cover:
- Why "there's no magic number" matters in pricing conversations
- How to explain market uncertainty without sounding unsure
- Buyer phrases that ease anxiety and decision fatigue
- Seller phrases that help with staging, pricing, and preparation
- How to talk about condition without offending sellers
- Why "we don't want to miss the market" is more than a buzz phrase
- How to set boundaries without saying "I'm unavailable"
- Phrases that protect your time and professionalism
- Why reassurance is often more important than data
- How consistent language builds trust over time
Helpful Links:
https://hustlehumblypodcast.com
https://ratethispodcast.com/hustlehumbly
🎵 Music Credits:
"Straight A's" by Connor Price → https://connorprice.shop/
"The Good Life" by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life
"Be The One" by Matrika → https://uppbeat.io/t/matrika/be-the-one
Transcript
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| 0:00.0 | This right here, your jungle room. |
| 0:04.1 | It is just not going to work. |
| 0:05.4 | It may not appeal to all buyers. |
| 0:07.6 | If I can smell it, I can't sell it. |
| 0:10.3 | Hi, y'all. |
| 0:10.9 | Welcome to Hustle Humbly. |
| 0:12.0 | It's Alyssa and Katie, and we are two top-producing realtors in the Baton Rouge market. |
| 0:16.0 | We work for two different companies where we should be competitors, but we have chosen |
| 0:19.4 | community over competition. |
| 0:24.5 | The goal of our podcast is to encourage you to find your own way in business. |
| 0:27.4 | So stop comparing yourself and start embracing your strengths. |
| 0:29.6 | Hi, Alyssa. |
| 0:30.5 | Hey, Katie. |
| 0:31.2 | Are you ready? |
| 0:31.9 | I'm ready. |
| 0:33.2 | It's episode 84. |
| 0:33.9 | Okay. |
| 0:36.1 | The things you say to clients. |
| 0:37.4 | So many things. Things you say to clients. So many things. |
| 0:37.5 | Things you say to clients. |
| 0:38.8 | Mm-hmm. |
| 0:39.1 | There are so many things. |
... |
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