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At The Table with Patrick Lencioni

77. Efficiency Sucks

At The Table with Patrick Lencioni

Patrick Lencioni

Business, Management

4.81.2K Ratings

🗓️ 27 January 2021

⏱️ 22 minutes

🧾️ Download transcript

Summary

Most organizations value being efficient over being effective, and at a certain point, efficiency gets in the way of effectiveness.  This week, Pat, Cody and Tracy talk about wasting time to save time.  

Transcript

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0:00.0

Hey, welcome to another episode of At the Table with Patrick Linconey, where everything we talk about is related to changing the world of work so that more organizations can be more effective and less dysfunctional, and employees can be more fulfilled and less miserable. I'm your host Pat Lanchoni. I'm with my co-host

0:25.3

Cody Thompson. How you doing? Cody. Doing great to have you. We've got Tracy, our producer on Mike.

0:30.7

Hi there. Hello Tracy, we love to have you on Mike and we've got Matthew, our engineer not on Mike,

0:35.9

although we're buying more Mike so Matthew's gonna start weighing in more because he

0:39.3

always has funny comments for us.

0:41.4

All right, Cody, what's today's topic?

0:44.1

Well, we did it again.

0:45.4

Efficiency sucks.

0:47.0

Take that, Tracy, right?

0:48.6

And you're on Mike.

0:49.6

I approve, I approve.

0:51.1

Efficiency sucks. And so efficiency doesn't necessarily suck, but then again it kind of does because what I mean is that too much emphasis on efficiency is a killer, a murderer of effectiveness and of joy and

1:05.6

innovation and productivity and yet in most companies and most organizations

1:10.4

in most schools even in, we naturally drift toward efficiency as a good thing.

1:18.1

And then we watch as morale and joy begins to fade, which inevitably downstream leads to

1:22.4

a decrease in productivity, so we go back and push for more efficiency.

1:28.0

But what we really need to do is to stop and understand that its effectiveness is what we want, and that's what we're really after and asking for more and more efficiency

1:38.8

destroys our ability to become effective. It's more of an art than a science and that's what we want to talk

1:44.4

about today. It's something we're really passionate about and it's something we've been experiencing

1:48.5

lately in a lot of different ways.

1:50.5

Yeah, what's so interesting is I remember getting hired six years ago, and you've been, you say this all the time,

1:56.2

effectiveness over efficiency. And when I first got here, I actually don't think I understood what you meant,

...

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