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Boutique Chat

#731 Recurring Revenue for Retailers: A Proven Path to Growth

Boutique Chat

Ashley Alderson

Business, Marketing, Retail, Boutiquetips, Fashionindustry, Fashionbusiness, Entrepreneurship, Businessstrategy

5853 Ratings

🗓️ 30 September 2025

⏱️ 44 minutes

🧾️ Download transcript

Summary

Want revenue you can count on—every month?

In this episode, Ashley interviews Sarah Williams, the “queen of subscription boxes,” on exactly how to launch and scale a profitable subscription box that funds your team, your rent, and your freedom. Sarah reveals the step-by-step from her first 44 subscribers to thousands—including pricing first (then product), margin targets, retention levers, tech stack choices, and the community strategy that keeps customers!

What else we talk about:

  • Pricing first: use AOV to set price; back products into margin

  • Margins that work: start ~45%, scale to 60–67% with buying power

  • Retention: why community + live video drove 94% lifetime retention

  • Upsell math: “ultimate” tiers and high-margin add-ons that subscribers love

 

Join The Boutique Hub

Sarah Williams & Launch Your Box with Sarah

Website: Launch Your Box
Facebook: SubBoxwithSarah-Facebook
Instagram: @howtostartasubbox

Additional resources for you!

➡️ Sarah's packaging cheat sheet

➡️ Curating a box experience

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Ashley Alderson: Instagram    

The Boutique Hub: Website | Facebook | Instagram | Pinterest | TikTok | YouTube

Transcript

Click on a timestamp to play from that location

0:00.0

She is the queen of subscription boxes. You guys, today I am so excited for you to meet Sarah Williams.

0:05.8

She's been a longtime member of our community at the boutique hub and also founder of not only her

0:12.1

own subscription box business, boutique, but also teaches others around the world how to grow

0:17.2

their own subscription boxes. So today we're diving into all the details of what does it

0:21.7

really mean to build a community that you can sell to month after month and build recurring

0:26.2

revenue by selling subscription boxes. And how do you do it profitably? There are so many juicy

0:32.7

details you guys inside of today's episode. Get ready. Grab a notebook. Get a pen and paper. Let's talk about it.

0:39.2

And let's build some recurring revenue inside of your own business based on all the hard work

0:43.7

you've already done with your own communities. Meet my friend Sarah Williams and get ready

0:48.3

to learn. Hey guys, welcome back to the podcast this week. Sarah, I'm so pumped that you're here.

0:54.0

I feel like I've known you are in our ecosystem for a long time and I'd heard so much about you. So today I'm so excited to get to share your story. I'm so excited to be here. I have been in your world for a long time too. So it's interesting that we've taken so long to get each other on our podcast, right?

1:11.4

I know.

1:11.8

This is so good. So you guys listening, just so you know, like we're doing a little bit of a podcast swap. So you guys get to hear Sarah here today. And then I'm going to be guesting on Sarah's podcast as well. So you're going to get to hear best of both worlds. And we both have a lot to share kind of on the same topic. So I'm really excited to dive into it.

1:28.7

Should we get started?

1:29.7

Yeah, absolutely.

1:30.7

Okay. So today is all about subscription boxes, you guys. And we've got to go back to the beginning because Sarah and I kind of started our businesses around the same time. But give me the backstory. How did you first decide to get into the industry where did it all start and then we'll

1:44.5

work our way into where the box is now it's such a weird loop into how i got into having my own boutique

1:51.4

but i was teaching painting classes okay so this is where it all started i was teaching painting

1:55.9

classes at a local art studio um and i realized that i could do this on my own. So this was my first little dip into

2:02.5

entrepreneurship. And so I was also teaching art classes. When I started on my own, I didn't

2:08.3

have a building. I didn't have a space. I didn't have a studio. So I'm like in the bar, in the

2:13.2

church, in the barn, wherever anybody would take me. And what I realized, like, when I'm in the bar,

...

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