651: Frank Sesno | The Power of Questions

The Art of Charm

http://www.TheArtOfCharm.com

Education, Health & Fitness, Business

4.7 • 11K Ratings

🗓️ 12 September 2017

⏱️ 54 minutes

🔗️ Recording | iTunes | RSS

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Summary

Frank Sesno (@franksesno) is an award-winning journalist with more than 30 years of experience, and the author of Ask More: The Power of Questions to Open Doors, Uncover Solutions, and Spark Change. "If you want to confront a problem, you have to go looking for it -- and cannot avert your eyes when you find it." -Frank Sesno The Cheat Sheet: Knowing how to ask good questions is a springboard to understanding others and making better connections. Why we should think of our line of questioning as a diet -- and ensure that it's balanced. Which of eleven categories of questions we should ask (e.g. diagnostic, empathetic, strategic, creative, etc.) when we seek a certain outcome. How to get through to people who don't want to connect -- and build trust and rapport in the process. What it means to maintain intimate distance when questioning someone -- and how it allows us to really listen to what they're trying to tell us. And so much more... Full show notes at https://theartofcharm.com/651/ Find out more about the team who makes The Art of Charm podcast here! With pain-free invoicing, FreshBooks helps entrepreneurs and freelancers save time and avoid a lot of the stress that comes with running a small business. Try a month of unrestricted use for free here (no credit card required)! Enter ART OF CHARM in the How You Heard About Us section. Whether you're a lady or a gent, you don't need to know what MicroModal fabric is to enjoy the comfort of MeUndies; you just need to wear them -- support this show (and yourself) with MeUndies here for 20% off! SmartMouth is the only activated oral rinse clinically proven to eliminate existing bad breath and prevent it from returning for a full twelve hours per rinse. Visit SmartMouth.com to get an in-depth, scientific analysis of how SmartMouth is able to deliver such incredible results! With Business Platinum from American Express, it's not about where you are, it's about where you want to take your business next. Explore the Power of The Business Platinum Card here! Catch season two of Leah Remini: Scientology and the Aftermath on A&E! Does your business have an Internet presence? Now save a whopping 50% on new webhosting packages here with HostGator by using coupon code CHARM! Free yourself from typing notes, reports, and documents by going with the transcriptionists we trust here at AoC: TranscriptionOutsourcing.net -- 99% or higher accuracy guaranteed! HELP US SPREAD THE WORD! If you dig the show, please subscribe in iTunes and write us a review! This is what helps us stand out from the crowd and help people find the credible advice they need. Review the show in iTunes! We rely on it! http://www.theartofcharm.com/mobilereview Stay Charming! Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0	I think it's easier to deal with the problem through questions than through statement,
0:06.5	because it allows us to figure out what's going on and pair that with the symptom.
0:19.1	Welcome to the Art of Charm. I'm Jordan Harbinger and I'm here with producer Jason DeFilippo.
0:23.8	On this episode we'll be talking with Frank Sesno. Frank is a correspondent and talk show host
0:28.8	with CNN. He's also a nationally renowned moderator. You've seen him on television for sure.
0:33.2	You just maybe not familiar with what his face looks like, but I guarantee you, you've seen him
0:37.9	engaging some of the world's leading personalities. Today we're engaging him. On this episode we'll
0:42.6	explore the different types of questions and lines of questioning that apply in different circumstances
0:47.7	that lead to specific outcomes. If you've ever needed to get people on board with an idea or get
0:53.2	the ground truth of a given situation, you'll want to use these tools. We'll also discover how
0:58.2	listening is not only a crucial skill and conversation, but the specific types of listening and
1:03.4	mindsets for listening the right way and how doing so helps build trust and rapport and will reveal
1:09.2	how to get through to people that don't want to connect. How to frame the conversation, pitfalls to
1:13.7	avoid and specific tools you can use to keep your conversations effective, efficient and on the
1:18.8	level so you can get the outcome you want. This and more right now with Frank Sesno.
1:23.8	Frank, thanks for coming on the show. Really appreciate your time, of course.
1:29.8	It is my pleasure. I read the book, ask more. At first I was like, oh, a whole book about questions.
1:35.9	I mean, how much can you possibly say about questions, but of course, being in the business that
1:41.7	I'm in, I'm a big fan of questions and getting to the bottom of issues and using them to connect
1:46.8	with people. But why write an entire book about questions? I mean, there's a lot of folks who think,
1:51.7	okay, just state their importance or make a bulleted list. How could there possibly be enough content
1:57.4	to even create work around this? Well, you asked the question that I asked myself before I wrote it.
	...

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