#64: Jim Knight of Hard Rock Cafe: Leadership That Rocks

Creating Confidence with Heather Monahan

Heather Monahan

Entrepreneurship, Education, Business, Self-improvement

4.8 • 1.1K Ratings

🗓️ 21 July 2020

⏱️ 74 minutes

🔗️ Recording | iTunes | RSS

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Summary

Jim Knight shares with us how each one of his passions have lead him to the path he is on today within the hospitality industry. He is now a leader in his space with innovative methods to yield results in teaching leadership, culture and service. About The Guest: A Training & Development veteran for 30+ years, Jim Knight facilitates on a variety of interactive topics, including sessions around organizational culture, world-class service, building rock star teams, employee branding & engagement, performance management and T&D best practices. Although Jim's first job was at Gatorland Zoo, he cut his teeth in the training field through the Hospitality industry, starting out as a restaurant staff-\xadlevel employee for Olive Garden and then Hard Rock Cafe. He eventually became the head of the School of Hard Rocks, running point on all learning & development functions for Hard Rock International. Although part of a small training group that supported all cafe, hotel and casino properties, Jim Knight’s role at Hard Rock involved many facets of organizational training, including creating/managing all staff and management training materials & programs, facilitating its corporate university, overseeing management training locations, producing training DVD’s, directing company e-\xadLearning initiatives, facilitating leadership transitions and traveling to property locations to deliver on-\xadsite classes & measure standards. Jim is also the Best-Selling Author of Culture That Rocks: How to Revolutionize Your Company’s Culture, a how-to business book designed to amp up a brand in any industry. Entrepreneur Magazine listed the book as one of the "Top 5 Books That Will Transform Your Business". Along with his business partner, Brant Menswar, Jim co-hosts a weekly podcast called, Thoughts That Rock, which includes a rock star guest and presents 2 life-changing pieces of advice in 30 minutes. Finding Jim Knight: Visit the website: https://www.knightspeaker.com Instagram: @Jimknightspeaker Listen to the podcast Thoughts That Rock Buy his book: Culture That Rocks To inquire about my coaching program opportunity visit https://mentorship.heathermonahan.com/ Review this podcast on Apple Podcast using this LINK and when you DM me the screen shot, I buy you my $299 video course as a thank you! My book Confidence Creator is available now! get it right HERE If you are looking for more tips you can download my free E-book at my website and thank you! https://heathermonahan.com *If you'd like to ask a question and be featured during the wrap up segment of Creating Confidence, contact Heather Monahan directly through her website and don’t forget to subscribe to the mailing list so you don’t skip a beat to all things Confidence Creating! See acast.com/privacy for privacy and opt-out information. Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0	Come on this journey with me. Each week when you join me, we are going to chase down our goals.
0:05.7	Overcome adversity and set you up for a better tomorrow.
0:09.1	That's in no studio.
0:10.7	I'm ready for my close-up.
0:12.0	Hi, and welcome back. I'm so excited that you're here with me today.
0:16.0	Thank you for being with me. I need you.
0:20.0	I have had quite a week, not a good one of course we can't have all good weeks as we
0:27.5	know and I know that I'm definitely not alone I'm sure you're with me in that
0:31.4	there are just some weeks that suck and this has been one of them so the
0:37.4	weeks started off normally started off fine actually and then suddenly tragically my son's puppy drown in the pool and it has
0:49.8	been since then the last few days have just been a complete nightmare.
0:54.4	It's really been, you know, it's the first time my 13-year-old has suffered from grief and loss
0:59.9	and death and it had been unexpected. I actually had said to him, wow, you know, at one
1:06.6	point in a conversation I was having with him, geez, there are some things we can
1:10.8	look to here, you know, when I I first heard I thought it was going to be
1:13.6	one of your grandparents you know and he explained to me that what I found really
1:18.4	interesting he said that wouldn't have been as jarring or shocking because you start to expect when people get older that things can happen but when people are young and healthy you don't ever anticipate that and as much as I was trying to comfort him
1:36.1	you know he was right and I I really didn't know what to say there it's one of those
1:40.6	interesting things when you're 45 years old and have gone through so much
1:44.6	I feel pretty equipped to handle basically anything that is thrown at me and I'm not saying that's good
1:50.3	because in some regards I think it's really jaded that I've seen it all
1:53.7	go ahead throw it at me and I'm gonna handle it but this one I just I didn't have the
	...

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