Hi, this is Greg Kielstrom. Welcome to the Agile World Podcast, where we discuss

customer experience, employee experience, and transformation in an agile age. The

Agile World Podcast is brought to you by tech systems, an industry leader in

full-stack technology services, talent services, and real-world application.

For more information go to tech systems.com. To read more about the

topics discussed on this show you can go to my website at the agile dot world and read my

latest articles or get a copy of my latest book, The Center of Experience, a

blueprint for creating an experience-led organization, now available on Amazon and other retailers.

My name is Greg Kilstrom and I'm the host of the Agile World Podcast.

I'm excited to introduce part two of a special three-part series

about content and CX, brought to you by Tech Systems,

an industry leader in full stack technology services, talent services,

and real world application.

Burke and Steve joined us on the Agile World last week where we talked about the important

role content strategy plays in delivering

optimal customer experiences. If you missed it, be sure to go back and check it out.

Today, we're going to talk about technology in its role in enabling a great content strategy in today's

enterprise, as well as some of the challenges that organizations face as they implement wide-reaching

content strategies.

To help me discuss this topic, I'd like to welcome back to the show, Burke Beekler and Steve

Householder from Tech Systems Digital Experience team.

First, why don't you both tell me what you do at Tech Systems?

...