Hi, this is Greg Kielstrom. Welcome to the Agile World Podcast, where we discuss customer

experience, employee experience, and transformation in an agile age. The Agile World Podcast is brought to you by Tech Systems, an industry leader in

full-stack technology services, talent services, and real-world application.

For more information, go to tech systems.com.

To read more about the topics discussed on this show, you can go to my website at the

agile.world and read my latest articles or get a copy of my latest book,

the Center of Experience, a blueprint for creating an experience-led organization,

now available on Amazon and other retailers.

My name is Greg Kielstrom, and I'm the host of the Agile World Podcast.

I'm excited to introduce part three of a special three-part series about content in

CX, brought to you by Tech Systems, an industry leader in full-stack technology services, talent services, and real-world application.

Today we're going to talk about the real-world application of content strategy in today's enterprise,

where personalization at scale is critical.

To help me discuss this topic, I'd like to welcome back to the show, Burke Beekler and Steve

Householder from Tech Systems Digital Experience Team.

First, why don't you both tell me what you do at Tech Systems?

Yeah, thanks, Greg.

So I lead Tech Systems Global Services,

the digital practice and delivery worldwide.

Yeah, I have been with Tech now for over 20 years and I look after the digital and creative division mostly as it relates to talent services

a tech system so happy to be here.

Thanks Burke and Steve.

...