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The Fitness Business Podcast with Erin Dimond and Jordan Dugger

597. STOP Losing Sales to Spousal Objections: Use This ‘P.A.I.D.’ Framework to Boost Close Rates (Without Being Manipulative or Pushy)

The Fitness Business Podcast with Erin Dimond and Jordan Dugger

Erin Dimond and Jordan Dugger

Health & Fitness, Nutrition, Fitness

4.6667 Ratings

🗓️ 16 December 2024

⏱️ 16 minutes

🧾️ Download transcript

Summary

If you can't take losing another sale to the spousal objection, today's episode is for you. Trust me, this used to be an issue for me too. As you'll hear in the episode, I once asked a prospect, "Do you also ask your husband for permission to eat too?" Not the best strategy. After thousands of calls, we've nailed a framework called the PAID framework to handle this objection with ease. I'll break it all down and give you examples along the way!

 

Time Stamps:

 

(1:11) Our PAID Framework

(2:25) Quick Backstory

(4:20) What Not To Do

(5:30) The Objection As A Collaborative Discussion

(6:56) Align With Their Values

(7:41) Illuminate The Issue

(9:15) Direct The Next Steps

(11:58) Bonus Tip

(16:00) Please Rate/Review

----------

Whenever You’re Ready, Here Are 4 Ways We Can Help You (For Free)

 

(Community) Join the Fitness Business Secrets FB  Community to Unlock Your Free 5 Clients in 5 Days Mini-Course

 

(Content) Grab our exact post templates that are responsible for more than 3,500 online clients in our business Automated Post Planner

 

(Instagram) 3-5x Your Engagement, Grow an Audience and Generate Dream Clients from Instagram IG Playbook For Health & Fitness Coaches

 

(Get Clarity) Schedule a FREE No-Obligation 15-minute Call to Explore How To Add 10,000/Mo to Your Business–Guaranteed

Transcript

Click on a timestamp to play from that location

0:00.0

I literally remember this one time a prospect said to me, you know, hey, yeah, this sounds awesome,

0:04.5

but I'm really going to need to talk to my husband. Here's how I replied. I was like, awesome.

0:09.6

Yeah, no worries. Well, I'm curious. Do you also have to get his permission to eat to?

0:15.2

Yo, do you want to know the fastest way to lose a sale? It's handling the spousal objection

0:20.3

or boyfriend, girlfriend,

0:22.1

partner, whatever people relate to poorly or incorrectly. And so let's jump into that. My name's

0:27.2

Jordan, co-host of the fitness business podcast. And today, I want to just share with you a lot

0:32.1

of value around how to improve your sales rates in a way that's authentic and aligned with

0:37.0

most people's values.

0:38.1

All right. So the thing is that when a prospect says, I need to talk to my spouse,

0:42.1

this is going to be a little bit counterintuitive to common belief, but they might actually

0:47.7

need to talk to their spouse. I know shocker, right? Whereas I think this industry a lot of times,

0:52.5

it's just such hard selling and you know overcome the

0:56.1

objection bro but the thing is how you handle that first 90 seconds after that objection comes up is so

1:03.2

crucial if you get it wrong you'll lose the trust that you had maybe built already up to that point

1:07.9

immediately but if you nail it you can easily turn that objection around all right so the kicker is a lot of what happens when it comes to spousal objections can be

1:15.6

mitigated before the call begins. All right. So I'm going to give you a simple application

1:19.3

process question too that can help a lot, but it's not going to eliminate it entirely. All right. So in

1:23.7

this episode, I'm going to share this paid framework. So P-A-I-D, and it's a system that Aaron and I

1:28.4

developed to overcome spousal objections. All right. So in our business, we use this to close

1:33.5

4,500 online health clients, okay, health and fitness coaching clients in our business. And then we've

1:39.4

also generated over $5 million in sales in that business. And we've not only done this in the health and

...

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