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The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX

#585: Inventory management to the rescure with Riikka Söderlund, Katana

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX

The Agile Brand

Business, Marketing

52.7K Ratings

🗓️ 7 October 2024

⏱️ 23 minutes

🧾️ Download transcript

Summary

Today we’re going to look at the impact of social media on product demand and inventory management with Riikka Söderlund, COO at Katana. We’ll explore the double-edged sword of viral products and how sophisticated inventory management can serve as a crisis management tool. Riikka Söderlund is the chief marketing officer at Katana Technologies, where she is responsible for demand generation and day-to-day marketing operations. From transforming how some of the biggest brands and companies utilize technology in their marketing, to using data driven insights to produce exceptional results for B2B SaaS and media groups, Riikka applies her expertise to holistically design scalable strategies that move the needle for Katana and its customers. Today, her knowledge helps small and medium-sized businesses uplevel their operations, contributing to the $2 billion in annual sales order volume that flow through the platform. RESOURCES Katana website: https://katanamrp.com/ Wix Studio is the ultimate web platform for creative, fast-paced teams at agencies and enterprises—with smart design tools, flexible dev capabilities, full-stack business solutions, multi-site management, advanced AI and fully managed infrastructure. https://www.wix.com/studio   Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

Transcript

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0:00.0

The Agile Brand.

0:02.0

Welcome to season 6 of the Agile Brand, where we discuss marketing technology and customer experience trends, insights, and ideas with enterprise and technology platform leaders.

0:18.0

We focus on the people, processes, data, and platforms that make brands successful, scalable, customer-focused and

0:25.0

sustainable. This is what makes an agile brand. I'm your host, Greg Kielstrom,

0:29.5

advising Fortune 1000 brands on Martek, marketing operations, and CX, best-selling author and speaker.

0:36.2

The Agile Brand Podcast is brought to you by Tech Systems, an industry leader in full-stack technology

0:41.4

services, talent services, and real world application.

0:45.0

For more information go to T.E.K systems.com.

0:49.0

Now let's get on to the show.

0:52.0

Today we're going to look at the impact of social media on product demand and

0:56.8

inventory management with Rika Sutherland, COO at Katana. We'll explore the

1:02.2

double-edged sword of viral products and how

1:04.7

sophisticated inventory management can serve as a crisis management tool.

1:08.9

RICO, welcome to the show. Thank you for having me.

1:13.0

Yeah, looking forward to talking about this topic with you.

1:16.0

Why don't we get started with you giving a little background

1:18.9

on yourself and a little bit about your journey

1:21.6

to becoming COO at Katana.

1:24.0

Of course.

1:25.0

I've been working in marketing for two decades now on both sides of the table with B2C marketing,

1:32.0

but then more recently in this B2B space and yes now as the chief operating officer here at Gataan Avenue

1:39.2

also overseeing marketing my baby still of course as well and really found Kitana through the mission

...

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