5 • 2.7K Ratings
🗓️ 7 October 2024
⏱️ 23 minutes
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0:00.0 | The Agile Brand. |
0:02.0 | Welcome to season 6 of the Agile Brand, where we discuss marketing technology and customer experience trends, insights, and ideas with enterprise and technology platform leaders. |
0:18.0 | We focus on the people, processes, data, and platforms that make brands successful, scalable, customer-focused and |
0:25.0 | sustainable. This is what makes an agile brand. I'm your host, Greg Kielstrom, |
0:29.5 | advising Fortune 1000 brands on Martek, marketing operations, and CX, best-selling author and speaker. |
0:36.2 | The Agile Brand Podcast is brought to you by Tech Systems, an industry leader in full-stack technology |
0:41.4 | services, talent services, and real world application. |
0:45.0 | For more information go to T.E.K systems.com. |
0:49.0 | Now let's get on to the show. |
0:52.0 | Today we're going to look at the impact of social media on product demand and |
0:56.8 | inventory management with Rika Sutherland, COO at Katana. We'll explore the |
1:02.2 | double-edged sword of viral products and how |
1:04.7 | sophisticated inventory management can serve as a crisis management tool. |
1:08.9 | RICO, welcome to the show. Thank you for having me. |
1:13.0 | Yeah, looking forward to talking about this topic with you. |
1:16.0 | Why don't we get started with you giving a little background |
1:18.9 | on yourself and a little bit about your journey |
1:21.6 | to becoming COO at Katana. |
1:24.0 | Of course. |
1:25.0 | I've been working in marketing for two decades now on both sides of the table with B2C marketing, |
1:32.0 | but then more recently in this B2B space and yes now as the chief operating officer here at Gataan Avenue |
1:39.2 | also overseeing marketing my baby still of course as well and really found Kitana through the mission |
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