Welcome to the How of Business with your host, Henry Lopez, the podcast that helps you start,

run, and grow your small business. And now, here is your host.

Welcome to the How of Business. This is Henry Lopez, and this is another special listener

business question and answer episode. But on this one, I'm going to focus on small business

operations. So I've

gathered some of the great questions that many of you submitted through the listener survey,

and I'm going to answer a selection of those questions on this episode of the Howell Business.

This group of questions, again, is about the operations side of the business, from what does it

really mean to create a process and a procedure to how to hire and retain

the best half for your small business. Please refer to the show notes page for this episode or

the description wherever you're listening to this episode. And there I'm going to have an

index with times related to each of the questions in case you want to skip to a particular

topic or question. And if you have not completed the listener survey, I invite you to please do so.

I would greatly appreciate your input on how to continue to make the Howa Business

podcast even better for you.

You can find the link to the survey on my website at the howabusiness.com.

Just click on the podcast link in the menu at the top of the window and you'll see a

link to the survey. It takes just a few minutes and I'll continue to select questions from these

survey responses and I'll include them in future listener Q&A episodes. And if you want to

receive more information about the Howa Business, including the show notes page for this episode

and how you can continue supporting my show and receive workshop discounts and join my monthly

group coaching session through a Patreon membership. Just visit the howab business.com. I encourage you

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