Welcome to the How of Business with your host, Henry Lopez, the podcast that helps you start, run, and grow your small business. And now here is your host.

Welcome to this episode of The How of Business. This is Henry Lopez. My guest today, special guest is Micah,

Solomon. Micah, welcome to the show. Thank you so much, Henry. I'm going to be chatting with

Micah about customer service. He's an expert, as I'll share here in his bio in a moment, I'll highlight,

but Micah's a customer service expert, and he's here today to share his vast experience

with helping companies deliver a great customer service and what does that mean. So he's going to

share, as we always try to do in this show actionable tips and advice, including insights

from his upcoming book, can your customer service do this? So the book, you can pre-order it now. It's a great book that I've had a

chance to preview. So when you're listening to this episode, it'll be available for pre-order,

or it might be that it's available already. So just go to Amazon and look for, can your customer

service do this by Micah Solomon. If you want to receive more information about the Howa Business,

including the show notes page for this episode.

We'll have all of the links that we talk about,

including where to get a hold of Micah.

And also to continue supporting my show

and receive workshop discounts

and access to my monthly group coaching sessions.

Just consider joining my Patreon membership group

and you can find out more about

that at the how it business.com. I encourage you also to subscribe wherever you're listening to the show

so you don't miss any episodes. Let me tell you more about Micah. Micah Solomon is one of the

world's leading experts specializing exclusively in customer service.

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