48: Taking the Emotion Out of Real Estate

Hustle Humbly Podcast

Alissa Jenkins & Katy Caldwell

Entrepreneurship, Business

4.9 • 914 Ratings

🗓️ 6 July 2020

⏱️ 50 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Taking the Emotion Out of Real Estate

Emotions run high in real estate — and as Realtors, we're often caught in the crossfire. In this episode, we're digging into why emotions get so out of hand during deals and what we can do to stay grounded, professional, and kind when tensions rise.

From boundary-busting texts at 10pm to screaming sellers and lowball offers that go sideways, we share our most memorable emotional transactions — and how we handled them. This episode is full of real stories, hard lessons, and practical scripts to help you stay calm and confident, even when everyone else is melting down.

Here's what we cover:

Why it's our job to be the emotional buffer
How emotions kill deals — and what prevents that
Scripts for sellers who take things personally
How to set boundaries with anxious or angry clients
The power of using data to de-escalate
Why being nice is still the best strategy

Resources & Products Mentioned:

Email Templates 101: emailtemplates101.com
Build Your Own Business 101: hustlehumblypodcast.com/byob
Agent Systems 101: agentsystems101.com
Free Database Template: hustlehumblypodcast.com/starthere

Have a crazy emotional client story? We'd love to hear it! Email us at team@hustlehumblypodcast.com

—

⭐ Leave us a review: ratethispodcast.com/hustlehumbly
💻 All our resources: hustlehumblypodcast.com
📧 Submit a question or toast: team@hustlehumblypodcast.com
📱 Follow on IG and FB: @hustlehumblypodcast

Transcript

Click on a timestamp to play from that location

0:00.0	Now, in this particular case, I did have to tell him.
0:04.8	Oh, no.
0:06.3	What have you done?
0:07.0	My phone is on silent, but it synced to my laptop.
0:10.9	So my laptop rang.
0:12.7	This is ruined.
0:14.6	It's all over.
0:16.6	Hi, y'all.
0:17.1	Welcome to Hustle Humbly.
0:18.3	It's Alyssa and Katie, and we are two top-producing realtors in the Baton Rouge market.
0:22.2	We work for two different companies where we should be competitors, but we have chosen community over competition.
0:27.2	The goal of our podcast is to encourage you to find your own way in business. So stop comparing yourself and start embracing your strengths.
0:35.0	Okay, this is episode 48, taking the emotion out of real estate.
0:40.7	Yeah, no hard feelings.
0:42.3	No hard feelings.
0:44.8	Okay, I like it.
0:47.0	It's funny because, you know, we're in the summer months.
0:50.0	I'm starting to get busy.
0:51.6	And as I'm getting busy, I'm like, this would be a great podcast episode.
0:56.3	Right.
0:56.8	Every time something happens, that's good.
0:59.0	Well, it's like as you go through things in real life, you realize that these are the things that need to be talked about.
	...

Please login to see the full transcript.

Previous episode | Next episode

Disclaimer: The podcast and artwork embedded on this page are from Alissa Jenkins & Katy Caldwell, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of Alissa Jenkins & Katy Caldwell and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.