#477: Gen AI in the E-commerce Experience with Bernadette Nixon, Algolia

The Agile Brand with Greg Kihlstrom

The Agile Brand

Business, Marketing

5 • 2.7K Ratings

🗓️ 29 January 2024

⏱️ 19 minutes

🔗️ Recording | iTunes | RSS

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Summary

Algolia, the world’s only end-to-end AI Search and Discovery platform, powering over 1.75 trillion search requests a year, has made some exciting announcements hear at the NRF show.

Today we’re going to talk about two of these announcements, and how AI-powered search and discovery to build dynamic, customer-centric e-commerce experiences.

To help me discuss this topic, I’d like to welcome Bernadette Nixon, CEO of Algolia.

Resources

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Algolia website: https://www.algolia.com

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Transcript

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0:00.0	The Agile Brand.
0:02.0	Welcome to season 6 of the Agile Brand, where we discuss marketing technology and customer experience trends, insights, and ideas with enterprise and technology platform leaders.
0:18.0	We focus on the people, processes, data, and platforms that make brands successful, scalable, customer-focused, and sustainable.
0:26.2	This is what makes an agile brand.
0:27.8	I'm your host, Greg Kilstrom, advising Fortune 1000 brands on Martek, marketing operations, and CX, best-selling author and speaker.
0:36.2	The Agile Brand Podcast is brought to you by Tech Systems, an industry leader in full-stack technology
0:41.4	services, talent services, and Real-World Application.
0:45.0	For more information, go to TECS systems.com.
0:49.0	Before we get started, I wanted to let you know that my latest book,
0:52.8	Priority is Action, Seven Principles for Better Strategies, Decisions,
0:56.4	and Outcomes is now available.
0:58.4	In it, I give ideas and insights for leaders and teams that need to make meaningful progress on their priorities.
1:04.0	After all, our priorities are what we do, not what we say we'd like to do.
1:08.0	You can find priorities action on Amazon or learn more on my website, Greg Kilstrom.com. Now let's get on to the show.
1:18.0	So we are here at the Javits Center in New York for the 2024 National Retail Federation show and I'm thrilled to be
1:23.9	talking with my guest today here at the Algolia Booth. Algolia, the world's
1:27.4	only end-to-end AI search and discovery platform, powering over 1.75 trillion
1:32.4	search requests a year year has made some exciting
1:34.9	announcements here at the NRF show. Today we're going to talk about two of these
1:38.8	announcements and how AI-powered search and discovery to build dynamic customer-centric e-commerce
1:44.2	experiences. To help me discuss this topic I'd like to welcome Bernadette
1:48.6	Nixon CEO of Algolia. Bernadette, welcome to the show.
	...

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