470. 3 Follow-Up Lines To Bring a 'Ghosted' Lead, or Client Back From The Dead
The Fitness Business Podcast with Erin Dimond and Jordan Dugger
Erin Dimond and Jordan Dugger
4.9 • 670 Ratings
🗓️ 18 September 2023
⏱️ 7 minutes
🧾️ Download transcript
Summary
Today I'm going to give you my three FAVORITE 'get someone to respond' lines of all time. Many don't know the power of followups and the reality of how many points of contact it takes to close clients. Many give up after the 3rd or 4th contact when statistics show it can take 5-12. This is where effort and caring really pay off.
Time Stamps:
(0:31) Quick Followup Tactics
(1:30) Why You Should Worry About Following Up
(2:13) Making It About Caring and Effort
(3:43) Example Followup
(4:12) Chuck Norris GIF Followup
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Link to Episode 359 Referenced in This Episode
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Transcript
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| 0:00.0 | The reality is this, 80% of sales are made on the fifth to 12th contact. Only a very small number |
| 0:05.4 | are made on that first time you talk to someone. And only 44% of people, or I'm sorry, |
| 0:10.7 | 44% of salespeople, they end up giving up after just one attempt. While only 8% of salespeople |
| 0:15.9 | follow up more than five times. This means there's a gap to exploit, right? That gap is an |
| 0:20.2 | opportunity. Welcome back, everyone? That gap is an opportunity. |
| 0:22.4 | Welcome back, everyone, the FitBis podcast. Today we're going to talk all about the power of |
| 0:26.6 | following up, but we're going to get really tactical. I'm just going to give you some ready to |
| 0:30.3 | use. You can implement these today. Follow up lines to get people who have stopped responding |
| 0:34.8 | to respond. And so if you're a health health coach, |
| 0:37.8 | online coach, personal trainer, and you ultimately, you don't want to help more people, |
| 0:41.7 | sign more clients and make more money, then these simple systems will help you do that. And |
| 0:46.7 | we're not going to get in too deep into the weeds on this show today in terms of how to set up |
| 0:50.6 | your overall follow-up strategy. But we do have an episode titled 359 where I cover |
| 0:55.3 | all of that. So if you want to just check that out, it should be linked in the show notes. |
| 0:58.9 | But today I'm going to give you like my favorite lines to get someone to respond. And so this can |
| 1:02.5 | be used in cases such as, you know, a prospect was engaged and now they've stopped becoming |
| 1:07.6 | engaged. Or you've booked a call with someone someone maybe they didn't show up and you're |
| 1:11.0 | trying to get them back or maybe you took a call and it didn't close and you've tried kind of |
| 1:15.6 | getting them back on a follow-up call and they've stopped responding or even if you have a situation |
| 1:19.7 | where a current client has kind of fallen off right gone m-a and you're trying to get back in touch |
| 1:25.0 | with them to to help them and get them realigned So why should you even care about follow-up if you are an online health or fitness coach |
| 1:31.3 | or personal trainer? The reality is this. 80% of sales are made on the fifth to 12th contact. |
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