460. Hosting Hotline: Should I Add a Safe to My Airbnb?

Thanks For Visiting

Airbnb Superhosts Annette Grant & Sarah Karakaian

Places & Travel, Education, Investing, Society & Culture, Business, How To

4.9 • 589 Ratings

🗓️ 6 May 2025

⏱️ 13 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

This week’s question comes from Valerie, who’s looking to add a hotel-style safe to her short-term rental so guests can program their own code and feel secure during their stay. It sounds simple—but there’s more to consider than you might think!

We’re diving into:

The pros of offering a programmable safe (especially in shared spaces or high-trust luxury listings)
What you need to know before installing one
Team and guest communication
Cleaning and turnover protocols
What to do if a guest forgets the code or leaves items behind

Plus, we’re linking Valerie—and you! —to a safe we found on Amazon that’s highly rated and affordable.

Resources from this episode:

Got a question about hosting? We want to hear it! Submit your question at hostinghotline.com

Mentioned in this episode:

Proper Insurance | Book Your Risk Assessment Today

Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!

Quiz | Take our quiz to reveal your hosting personality style!

Transcript

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0:00.0	Can we make you a personalized podcast playlist? Head on over to thehostquiz.com, answer seven easy
0:08.0	questions, and get a unique to your hosting biz playlist of thanks for visiting podcast episodes
0:14.4	to help you smash your goals. The action plan and strategies that will elevate your business
0:19.1	is one quick quiz and a set of headphones
0:21.8	away. Again, head to the hostquiz.com and take our quick hosting quiz today.
0:32.6	You're listening to the thanks for visiting podcast. We believe hosting with Heart is at the core of every
0:38.6	short-term rental with Annette's background in business operation. And Sarah's extensive
0:43.4	hospitality management and interior design experience, we have welcomed thousands of guests
0:48.5	from over 30 countries earning us over a million dollars and garnering us thousands of five-star reviews.
0:55.7	We love sharing creative ways for your listing to stand out, serve your guests, and be profitable.
1:02.2	Each episode, we will have knowledgeable guests who bring value to the short-term rental industry.
1:06.6	Or we will share our stories of our own experiences so you can implement actual improvements to your rentals.
1:13.8	Whether you're experienced new or nervous to start your own short-term rental, we promise you'll feel right at home.
1:45.2	Hello? Hello, welcome back to another great episode. My name is Sarah Caracayan. I'm Annette Grant, and together we are. Thanks for visiting. And this is the hosting hotline. If you want to get your hosting questions answered here on the hotline, go to hosting hotline.com,
1:50.4	ask your hosting business questions, and we'll get them answered here in the podcast every Tuesday.
1:51.5	Don't be shy.
1:53.7	Hostinghotline.com, go, ask.
1:55.6	Today, we have a question from Valerie.
1:58.3	Hi, there.
2:00.8	Thanks for thanking my question. So I'm roping for a safe.
2:03.6	Like they have in hotel rooms where a guest can come in and input their own combo every time.
2:11.6	And believe it or not, it's not easy to determine that online and I haven't sound what I'm looking for.
	...

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