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Thanks For Visiting

461. From Design Firm to Direct Booking Success

Thanks For Visiting

Airbnb Superhosts Annette Grant & Sarah Karakaian

Places & Travel, Education, Investing, Society & Culture, Business, How To

4.9589 Ratings

🗓️ 8 May 2025

⏱️ 58 minutes

🧾️ Download transcript

Summary

Today’s guest is a powerhouse of resilience and resourcefulness: Janice Thayer of Curated Properties in Abingdon, Virginia. As a longtime member of Hosting Business Mastery (HBM), Janice shares her remarkable journey from navigating personal upheaval to launching a thriving short-term rental business — all while living on-site.

In this inspiring conversation, Janice explains how she leveraged her design expertise and entrepreneurial background to build a luxury hosting brand, create multiple rentable spaces within her own home, and master the art of direct bookings. She walks us through the challenges of launching during COVID, navigating property renovations, and the mindset that has allowed her to double her revenue every year since opening.

We also discuss how Janice uses dynamic pricing, multiple social media platforms, and creative SEO tactics to attract guests — including how she’s achieved a 28% direct booking rate with zero paid advertising. Plus, she shares her strategies for guest screening, why she chooses to stay involved in HBM years after launching, and why resilience is every host’s superpower.

If you’ve ever wondered whether you can truly take control of your STR income and build a sustainable, guest-loved business — this is the episode for you.

In this episode, we cover:

• How Janice’s interior design and hospitality background set her apart as a host

• Starting a STR business after a major life transition

• The pros and cons of living onsite with your guests

• Renovating and reconfiguring space to maximize bookings

• Why dynamic pricing was a game-changer for Janice’s revenue

• How she built a direct booking website that now accounts for nearly 30% of her income

• Tips for using social media and SEO to attract direct bookings

• Managing cleaners and maintaining high standards

• Why Janice stays engaged in Hosting Business Mastery year after year

• The #1 mindset shift every host needs to succeed

Resources mentioned:

Join our FREE upcoming workshop: thanksforvisiting.com/workshop

Watch on YouTube: The #1 Airbnb Revenue Management Metric You NEED to know about!

Follow Janice and explore her properties: linktr.ee/curatedpropertiesllc

Mentioned in this episode:

Quiz | Take our quiz to reveal your hosting personality style!

Minoan | Visit MinoanExperience.com and tell them TFV sent you!

Hostfully | Go to https://www.hostfully.com/tfv and use TFV500 to get $500 off your subscription.

Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!

Transcript

Click on a timestamp to play from that location

0:00.0

Can we make you a personalized podcast playlist? Head on over to thehostquiz.com, answer seven easy

0:08.0

questions, and get a unique to your hosting biz playlist of thanks for visiting podcast episodes

0:14.4

to help you smash your goals. The action plan and strategies that will elevate your business

0:19.1

is one quick quiz and a set of headphones

0:21.8

away. Again, head to the hostquiz.com and take our quick hosting quiz today.

0:32.6

You're listening to the thanks for visiting podcast. We believe hosting with Heart is at the core of every

0:38.6

short-term rental with Annette's background in business operation. And Sarah's extensive

0:43.4

hospitality management and interior design experience, we have welcomed thousands of guests

0:48.5

from over 30 countries earning us over a million dollars and garnering us thousands of five-star reviews.

0:55.7

We love sharing creative ways for your listing to stand out, serve your guests, and be profitable.

1:02.1

Each episode, we will have knowledgeable guests who bring value to the short-term rental industry.

1:06.6

Or we will share our stories of our own experiences so you can implement actual improvements to

1:12.5

your rentals. Whether you're experienced new or nervous to start your own short-term rental,

1:18.5

we promise you'll feel right at home. Before we dive into the content, let's hear a word from our

1:24.3

sponsor. Choosing the right property management system is a big deal.

1:28.7

And we did our research.

1:30.2

Try different platforms.

1:31.5

And for years, hostfully, has been the best fit for our business.

1:35.4

It's not just a PMS.

1:37.3

It's how we run everything.

1:39.5

Managing listings across Airbnb, verbo, and booking.com, easy.

1:46.2

No double bookings, no stress.

...

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