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The Agile Brand with Greg Kihlstrom

#455: Successful Outsourcing with Sarah Ellenberg, PartnerHero

The Agile Brand with Greg Kihlstrom

The Agile Brand

Business, Marketing

52.7K Ratings

🗓️ 6 December 2023

⏱️ 24 minutes

🧾️ Download transcript

Summary

Today we’re going to talk about successful BPO, or Business Process Outsourcing, and what the enterprise can to do make it a win-win for the business and customers.

To help me discuss this topic, I’d like to welcome Sarah Ellenberg, Vice President of Professional Services.

RESOURCES

PartnerHero: to waive set up fees, go to https://partnerhero.com/agile and mention “The Agile Brand” during onboarding!

PartnerHero website: https://www.partnerhero.com

Sign up for The Agile Brand newsletter here: https://www.gregkihlstrom.com

Get the latest news and updates on LinkedIn here: https://www.linkedin.com/company/the-agile-brand/

For consulting on marketing technology, customer experience, and more visit GK5A: https://www.gk5a.com

Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com

The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow

The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

Transcript

Click on a timestamp to play from that location

0:00.0

This episode is brought to you by Oracle.

0:03.5

AI may be important, but it needs a lot of processing speed,

0:07.0

and that gets expensive fast, upgrade to the next generation of the cloud,

0:11.0

Oracle Cloud Infrastructure, or OCI.

0:14.0

OCI is the single platform for your infrastructure,

0:18.0

database, application development, and AI needs.

0:21.0

Do more and spend less, like Uber, 8x8, and Databricks Mosaic.

0:26.0

Take a free test drive at oracle.com slash enhance.

0:31.0

Welcome to season five of the Agile Brown with Greg Kielstrom,

0:35.0

where we talk with enterprise and technology platform leaders

0:38.0

about the people, processes, and platforms that make marketing

0:41.0

and customer experience successful, scalable, and sustainable.

0:45.0

This is what creates an Agile Brown.

0:48.0

I'm your host, Greg Kielstrom, advisor and consultant

0:51.0

for Fortune 1000 Marketing and CX leaders and teams

0:54.0

as principal and chief strategist at GK5A,

0:57.0

and bestselling author, keynote speaker, entrepreneur,

1:01.0

and Agile certified coach.

1:03.0

The Agile Brown podcast is brought to you by TechSystems,

1:06.0

an industry leader in full stack technology services,

1:09.0

talent services, and real world application.

1:12.0

For more information, go to teksystems.com.

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