4.9 • 816 Ratings
🗓️ 10 June 2025
⏱️ 8 minutes
🧾️ Download transcript
Amazon has officially begun testing humanoid delivery robots in San Francisco—and it’s not science fiction. In this episode of Built by Business, Andy Isom unpacks what this groundbreaking pilot means for the future of last-mile delivery and how it could transform e-commerce logistics as we know it.
Learn why Amazon is betting big on automation, how it’s rewriting the cost and consistency model of delivery, and why third-party sellers and DTC brands alike need to adapt fast—or get outpaced.
Whether you're running your own 3PL or relying on FBA, this episode will shift how you think about fulfillment forever.
Book a free brand audit at www.weavos.io or DM “audit” to Andy on Instagram.
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0:00.0 | Amazon's robot delivery is the future of last mile logistics. |
0:05.0 | Amazon is testing bipedal humanoid robots called Digit in a live pilot in one of their San Francisco offices. These robots can walk, |
0:24.8 | climb stairs, and carry packages from their Rivian electric vans to customer doorsteps. This isn't |
0:32.2 | about replacing warehouse workers. It's about automating the last mile, the most expensive and inefficient piece of |
0:39.1 | the logistics chain. In today's episode, we're going to break down what this test tech actually |
0:43.9 | looks like, why it matters for e-commerce founders, and what this signals for the future of logistics |
0:49.5 | across Amazon, D2C, and 3PLs. The news dropped this week on a bunch of different media outlets |
0:56.8 | that Amazon is in partnership with agility robotics, is piloting these humanoid robots |
1:02.6 | at an Amazon office in San Francisco about the size of a coffee shop. The information reported |
1:08.6 | that the robots could eventually take the jobs of delivery workers. |
1:12.6 | Robots are deployed from Rivian electric vans, a real-world test of how these robots can handle sidewalks, |
1:19.6 | stairs, and door deliveries. They're testing to see how these robots can interact with real environments, |
1:26.6 | whether it be people, animals, and of course, |
1:30.1 | packages. Even with a human driver behind the Rivian van wheel, a robot could theoretically |
1:37.0 | speed up drop-off times by assisting with a delivery at the address while a human employee delivers to another nearby address. |
1:46.8 | Amazon also has interest and investment in self-driving vehicles, which could mean fully |
1:51.9 | autonomous last mile delivery. But according to an agility robotic spokesperson, these Amazon |
1:57.2 | humanoid delivery robots are designed to work in human environments and integrate |
2:01.9 | with human interaction. |
2:03.8 | The goal is human robot collaboration, not necessarily human replacement. |
2:08.6 | Let's talk about why the last mile delivery is so expensive and why it's prime for disruption. |
2:13.9 | When we're talking about logistics and supply chain, the last mile accounts for over 50% of total shipping cost in most e-commerce delivery models. |
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