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A Well-Designed Business® | Interior Design  Business Podcast

422: Power Talk Friday: Jean Brownhill, Founder of Sweeten: Connecting Interior Designers and General Contractors

A Well-Designed Business® | Interior Design Business Podcast

LuAnn Nigara

Design, Business, Arts

4.9810 Ratings

🗓️ 19 April 2019

⏱️ 73 minutes

🧾️ Download transcript

Summary

Welcome to Power Talk Friday! We are really thrilled to have Jean Brownhill, founder, and CEO of Sweeten, on the show with us today. Jean, who has almost 500 000 followers on Instagram, is onto something that you, as designers, really need to know about. She has a designer trade VIP program where she connects interior designers with the really well-screened, well-vetted general contractors that her company has worked with over the years. Right now, Sweeten has thousands of these contractors on their books. This means that whatever kind of project an interior designer brings to them, they can match it. Listen in today, to find out all about Jean's really awesome designer trade VIP program and how it can really benefit you, as a designer. After earning an Architecture degree at The Cooper Union, Jean spent a decade in design and construction, including in Global Architecture at Coach, where she won the Chairman’s Award for designing web platforms to streamline retail construction worldwide. After a challenging renovation of her own home, she saw the need for a free service to match people to vetted general contractors, providing support throughout the process. So Sweeten was launched in 2011. The concept earned Jean a prestigious Loeb Fellowship from Harvard University's Graduate School of Design. Tune in to find out what Jean has to share about the really unique platform that she's created. Show highlights: Jean explains how Sweeten assists interior designers. Finding the right general contractor to suit the design project. Jean talks about where she started with Sweeten. Jean wanted to figure out how to get high-quality construction and design resources to regular people. How Designers get matched a contractor through Jean's website. What's included in the service that Jean offers. Sweeten has a vetted group of contractors that have all committed to working transparently. The kind of data that they re able to collect as a result of staying with all their projects to completion. They do an original content piece on their blog every single day. Sweeten can hold their contractors accountable based on the fact that their communications, signed contracts, and estimates are all on the Sweeten platform. Sweeten is always working on ways to get everybody on the path to completion. How the contractor's ratings on the Sweeten platform affect the number of projects Sweeten will send their way. The way that the contractors are incentivized to stay with Sweeten and deliver great service. Treading lightly in the process of learning what works best for everybody. Jean shares her contractor vetting process. Jean gives some tips for interior designers to work successfully with contractors. Sweeten charges interior designers no fee at all. Jean offers an awesome incentive of $500 for a referral. Bio: Jean Brownhill, Founder, and CEO of Sweeten After earning an Architecture degree at The Cooper Union, Jean Brownhill spent a decade in design and construction, including in Global Architecture at Coach, where she won the Chairman’s Award for designing web platforms to streamline retail construction worldwide. After a challenging renovation of her own home, she saw the need for a free service to match people to vetted general contractors, providing support throughout the process. Sweeten (as in “home, sweet home”) launched in 2011; the concept earned Jean a prestigious Loeb Fellowship from Harvard University's Graduate School of Design. Today, Sweeten has more than $1B of construction projects in the pipeline. The service has been called a “Renovation Game-Changer,” with Jean hailed as “The Contractor Whisperer” by New York Magazine as well as one of Inc. Magazine’s “Most Innovative Women Founders in America.”  Sweeten brings trust, technology, and transparency to the $340B+ residential renovation industry, allowing consumers to renovate fearlessly. The company expanded to commercial projects—restaurants, retail, offices, etc.—in 2017. Just as Sweeten sets new standards for contractors, Jean is taking on traditional barriers for diversity and women in tech. She's a female founder disrupting a male-dominated industry. She’s co-founder of the African American Student Union (AASU) at Harvard's Graduate School of Design, an organization supporting African Americans in architecture, real estate, and urban planning. She’s a member of the 2018 Class of Henry Crown Fellows at the Aspen Institute. And she’s one of few black female entrepreneurs to raise $1M+ in venture capital, as featured in Vanity Fair. For more info, please contact Randi MacColl at randi@sweeten.com or 212-671-1713. Links: Sweeten Blog Sweeten Design Trade VIP Program: Sweeten Architects Designers Instagram: @sweeten_home Facebook: @theSweeten Pinterest: Sweeten Twitter: @sweeten home

Transcript

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0:00.0

Hey, I want to give a shout out to my friend Susan Winterstein. You may know Susan from her two

0:05.5

podcast appearances here, episodes 164 and 717. In these episodes, Susan told us about her charity that

0:13.9

she founded Savvy Giving by Design. Now she has introduced the Savvy Giving Design Coalition.

0:23.7

The mission of both of these is to bring comfort and hope to families by transforming kids' rooms into healing sanctuaries. Previously, in order

0:30.9

to help Savvy Giving by Design, you could open a chapter in your own area and then design

0:36.7

spaces for children in your area that are in need.

0:39.9

Now with the Savvy Giving Design Coalition, you can contribute and impact the lives of these children

0:45.5

without taking on the beginning of an entirely new chapter.

0:49.9

Savvy Giving Design Coalition operates through the collective efforts of you, the designer, as well as sponsors and volunteers.

0:58.6

This organization is making a real difference in these children's lives, and you can help now in whichever way feels right for you.

1:06.3

I encourage you to listen to Susan's two episodes to learn more and then visit their website at

1:12.2

Savvygivingbydesign.org forward slash design coalition. We'll also put that in the show notes.

1:24.0

This episode is sponsored by Revelwoods. Revelwoods is your source for premium hardwood and resilient

1:29.6

flooring. Using the Revelwoods selector tool, you will be able to find curated suggestions for each

1:35.1

specific project based on criteria such as style, color, zip code, and usage. Because the species of

1:42.6

wood that performs in a laundry room in Key West is not going to be

1:46.1

the same as the wood that will perform in a living room in Chicago. And how do you know that?

1:51.2

Well, Revelewoods helps you. Know before you specify. And when you sign up for a free professional

1:56.9

membership, you'll get access to exclusive discounts and referral benefits.

2:01.5

Visit revelwoods.com to get started.

2:04.4

Welcome to a well-designed business.

2:18.4

My name is Luann Nigara, and I'm so glad you found this podcast.

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