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You've Been Heard

367- You Can't Boss People w/Troy Penny

You've Been Heard

Philip Howard

Technology, Tech News, Management, News, Business

549 Ratings

🗓️ 31 July 2025

⏱️ 44 minutes

🧾️ Download transcript

Summary

ON THIS EPISODE ➤ Why giving orders at work doesn’t work anymore ➤ How to work with difficult people who challenge you ➤ Why tech skills aren’t enough to be a good leader ➤ How to talk to your boss and coworkers better ➤ Why you need to understand what your company really does What happens when a military guy tries to run an IT team? Troy Penny used to be in the Air Force. He programmed computers for the military. When he gave orders, people had to listen. Then he got a job at a regular company. Big problem....

Transcript

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0:00.0

Welcome back to today's episode of dissecting popular IT nerds.

0:13.4

I'm your host, Doug Kameen, and today I'm talking with Troy Penny, the global vice president

0:17.3

of information technology at Harsko Rail.

0:19.8

Welcome to the show, Troy.

0:21.4

Thank you, Doug, and I appreciate you having me on. Yeah. So, Troy, before we got on the podcast here,

0:28.8

we're, you know, familiarizing ourselves with some of our backgrounds and stuff like that. And

0:31.9

you work for this place called Harsco Rail is an interesting, an interesting company. And this is

0:37.4

like one of those

0:38.3

things where it's like a niche business for something specialized that you'd be like, I can't

0:44.7

believe somebody made a whole business out of this. But that of course, when you think about it,

0:47.8

you're like, of course there has to be a business for somebody doing it. But, you know, like,

0:51.9

it's a company that specializes in, in, I think you described it as rail safety.

0:56.4

I'll say a little bit and that lets you kind of like elaborate, but in like the rail safety space.

1:01.2

So these machines that you see crawling along the tracks, like maintaining things, like pull it out rail ties and fixing, fix in the rock and all this other stuff like that.

1:09.5

And this is what this company does.

1:12.0

I mean, in the old days, Doug, as you know,

1:14.5

you had whole crews out there working the track and laying track and repairing track

1:20.8

and replacing ties and replacing spikes, etc.

1:26.0

And Harsco Rail has actually been in business for over 100 years.

1:32.0

And we've been building machines and technologies that automate most of that stuff.

1:40.7

There's still humans that need to be involved to read the machine telemetry and the track

1:46.0

geometries and validate solutions and things like that, but primarily the machine will do everything

...

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