351. AMMA. THIS Is Why the Best People Want Nothing to Do With Your Law Firm

The Game Changing Attorney Podcast with Michael Mogill

Michael Mogill

Entrepreneurship, Marketing, Management, Business

5.0 • 539 Ratings

🗓️ 3 April 2025

⏱️ 34 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

What if your firm's greatest asset is slipping through your fingers, unnoticed? In this episode of The Game Changing Attorney Podcast, Michael Mogill dives deep into the pressing issues law firm owners face as leaders and attorneys. From understanding the critical dynamics of attorney retention to bridging the ever-present generational gaps within the workplace, this episode offers actionable insights to help grow your firm effectively. Here’s what you’ll learn: How to identify the true reasons behind attorney departures and enhance their experience with effective feedback systems Strategies to unify your firm's culture across different generations, fostering continuous learning and effective mentorship How to manage feedback without hindering productivity, focusing on actionable insights that drive business growth As you navigate the challenges of attorney retention and workplace culture, these insights could be the key to unlocking your firm's potential. Don't let minor issues stand in the way of major progress — tune in and discover how to foster growth, unity, and a shared vision within your team. ---- 00:00 – Introduction 03:14 – Why Top Talent Really Leaves Your Firm 10:33 – Creating a Future Your Team Wants to Be Part Of 15:22 – Stay Interviews vs. Exit Interviews: Getting Real Feedback 19:18 – Bridging the Generational Gap in Firm Culture 26:30 – Avoiding Open Door Overload: When Feedback Goes Too Far 34:05 – Separating Signal from Noise: Feedback That Actually Matters 39:58 – A Culture of Ownership: Encouraging Problem Solvers 43:01 – Final Thoughts and Takeaways ---- Links & Resources: Game Changers Summit ---- Listening to this episode but want to watch it? Check it out on Spotify. Do you love this podcast and want to see more game changing content? Subscribe to our YouTube channel. ---- Past guests on The Game Changing Attorney Podcast include David Goggins, John Morgan, Alex Hormozi, Randi McGinn, Kim Scott, Chris Voss, Kevin O’Leary, Laura Wasser, John Maxwell, Mark Lanier, Robert Greene, and many more. ---- If you enjoyed this episode, you may also like: 278. Adam Alter — From Stuck to Unstoppable: Gaining and Keeping Momentum 245. Sheila Heen — How to Master Difficult Conversations 219. AMMA — A Deeper Look at Leadership

Transcript

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0:00.0	A lot of this comes down to, when either of these scenarios where somebody either leaves for some amount of money or where somebody leaves to start their own firm, it comes down to how much do they believe in the future, in their future, and your firm's future.
0:19.6	I'm Michael Logel, founder and CEO of Crisp, the nation's number one law from growth company.
0:26.4	I've built my business through practice, not theory.
0:29.2	Crisp started with just $500 to my name and has grown to over eight figures in revenue over the last few years,
0:34.5	earning a spot on the Inc. 500 list of the fastest growing private companies
0:38.0	in America. Our approach has been to take everything we've learned about generating massive
0:42.0	growth within our own organization and help the country's most ambitious and committed
0:45.8	welfare owners do the same for theirs. In each episode of this podcast, I sit down with innovative
0:50.5	market leaders from the legal industry and beyond to learn from those who thrive
0:54.5	in the face of adversity, challenge the status quo, and define what it means to be a true
0:58.8	game changer.
1:00.3	This is Jessica, head of coaching strategy at Chris, and today we're flipping the script
1:04.8	for another special edition episode to get Michael's take on.
1:08.9	By Top Talent Leaves and Why It's Rarely Just About Money about money, how to build a cohesive culture that unites your team, and why not all feedback is created equal and how to focus on what truly moves the needle. I don't know where this came from in what business class, or maybe it was on BuzzFeed or worst of all, LinkedIn. Someone said, oh, you should have an open door policy to just listen to everybody.
1:29.9	The problem with the open door policy is that once you put that policy in place,
1:34.6	you will never get anything done ever again.
1:37.7	That's coming up on the Game Changing Attorney podcast. Welcome back, welcome back, another AMMA.
1:52.8	I'm excited to be back.
1:54.0	I'm actually cracking up and just what we were just talking about.
1:56.7	I had planned on shaving today before the podcast, right? You didn't want to show up here all scruffy. But then you said that at least I wore a nice sweater, which case I was like, okay, well, that kind of balances it out, right? Right. It cancels out the, you know, the scruffy. The scruffy, right? Because if I showed up here in a t-shirt and the scruff, then the listeners would be like, it just doesn't give a shit anymore, right?
2:18.3	Right, because I don't even know
2:19.3	what percentage of listeners watch this.
	...

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