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The Game Changing Attorney Podcast with Michael Mogill

352. Why Everything You Know About Motivating Your Team Might Be Completely Wrong with Susan Fowler [Encore Edition]

The Game Changing Attorney Podcast with Michael Mogill

Michael Mogill

Entrepreneurship, Marketing, Management, Business

5.0539 Ratings

🗓️ 8 April 2025

⏱️ 53 minutes

🧾️ Download transcript

Summary

Could your firm be missing out on its true potential by relying on traditional motivation techniques? In this episode of The Game Changing Attorney Podcast, Michael Mogill sits down with renowned motivation expert Susan Fowler to challenge the outdated paradigms of incentivization in the workplace. With insights drawn from her extensive research and real-world applications, Susan offers a fresh perspective on how law firm leaders can cultivate a genuinely motivating environment. Here’s what you’ll learn: The distinction between suboptimal and optimal motivation and how quality-focused motivation leads to more sustainable and fulfilling outcomes The importance of supporting employees’ psychological needs: choice, connection, and competence — and how these enhance employee engagement and reduce turnover in law firms The significance of aligning personal and organizational values to create a thriving work environment, enabling conscious growth and long-term success for both individuals and firms By unlocking the secrets behind psychological energy, Susan reveals how understanding the deeper layers of human motivation can lead to unprecedented growth, not just financially but also in terms of employee satisfaction and performance. Listen in to discover how you can transform your firm’s culture and drive meaningful change. ---- 00:00 – Introduction 03:22 – Why Motivating People Doesn’t Work (and What Does) 07:15 – Suboptimal vs. Optimal Motivation: The Six Types 12:40 – The Three Psychological Needs: Autonomy, Connection, and Competence 22:08 – Creating Autonomy Within Structure 26:47 – Building Genuine Connection at Work 34:02 – Encouraging Growth: Competence and Learning Cultures 43:30 – Why “What Motivates You?” Is the Wrong Question 58:16 – Final Thoughts and What Being a Game Changer Means ---- Links & Resources: Why Motivating People Doesn’t Work… and What Does by Susan Fowler YouTube B.F. Skinner Operant Conditioning Master Your Motivation: Three Scientific Truths for Achieving Your Goals by Susan Fowler Self-determination theory Dr. Edward Deci Dr. Richard Ryan IBM Garry Ridge Dr. Jacques Forest Drea Zigarmi Mark Cuban Anne Brafford The Prevalence of Substance Use and Other Mental Health Concerns Among American Attorneys Binge Drinking by Occupation Groups among Currently Employed U.S. Adults 2022 Report on the State of the Legal Market: Despite a strong year, numerous & growing challenges confront law firms Institute For Well-Being In Law McKinsey & Company: Winning back your workers ---- Do you love this podcast and want to see more game changing content? Subscribe to our YouTube channel. ---- Past guests on The Game Changing Attorney Podcast include David Goggins, John Morgan, Alex Hormozi, Randi McGinn, Kim Scott, Chris Voss, Kevin O’Leary, Laura Wasser, John Maxwell, Mark Lanier, Robert Greene, and many more. ---- If you enjoyed this episode, you may also like: 334. Dr. Benjamin Hardy — From Limiting Beliefs to Limitless Potential: A Guide to Personal Growth 240. Jessica Mogill — Why Hiring A-Players is Important 189. AMMA — How to Preserve Your Culture While Scaling Your Business

Transcript

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0:00.0

I can tell you what your values are by asking you two questions.

0:07.0

Tell me how you spend your money. Tell me how you spend your time.

0:12.1

That's Susan Fowler, renowned leadership consultant and the best-selling author of why motivating people doesn't work and what does.

0:18.9

Let's say that you tell me, oh, my family is really my priority.

0:22.8

And they say, how much time a week do you spend working and how much time a week do you spend

0:26.1

with your kids?

0:27.0

And if you're spending 90 hours a week working and you resent having to take your kids to school

0:31.7

or pick them up from school, then saying that you value family is just bold.

0:43.3

Music then saying that you value family is just bold. I'm Michael Logel, founder and CEO of Crisp, the nation's number one law from growth

0:47.4

company.

0:48.1

I've built my business through practice, not theory.

0:50.9

Crisp started which is $500 to my name and has grown to over eight figures in revenue

0:54.8

over the last few years, earning a spot on the Inc. 500 list of the fastest growing private

0:59.3

companies in America.

1:00.6

Our approach has been to take everything we've learned about generating massive growth

1:04.0

within our own organization and help the country's most ambitious and committed law

1:07.7

from owners do the same for theirs.

1:09.5

In each episode of this podcast, I sit down with innovative market leaders from the legal

1:13.4

industry and beyond to learn from those who thrive in the face of adversity, challenge the

1:17.8

status quo, and define what it means to be a true game changer.

1:21.8

Today, we're revisiting one of our most popular episodes from the podcast where I sat down

1:25.9

with Susan Fowler to discuss why attempting to motivate people is a losing proposition, the psychological needs that all

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