329- Jon Scarpa on People-First IT Leadership, Building Trust, and Driving Business Value Part 1

Dissecting Popular IT Nerds

Technology

5 • 49 Ratings

🗓️ 3 October 2024

⏱️ 79 minutes

🔗️ Recording | iTunes | RSS

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Summary

Jon Scarpa Jon Scarpa is the Director of IT at RDAbbott, a chemical manufacturing company operating throughout North America. With over 20 years of experience in IT leadership roles, Jon focuses on leveraging technology to drive business value and improve processes. He is passionate about building strong teams and mentoring IT professionals to grow their skills and careers. Jon Scarpa on People-First IT Leadership, Building Trust, and Driving Business Value. How can IT leaders move beyond just “keeping the lights on” to become strategic drivers of business value? In this episode, Jon Scarpa, Director of IT at RDAbbott, shares his people-first approach to IT leadership. Jon discusses the importance of understanding business needs, building trust through relationships, and leveraging technology to support people and processes. He offers practical advice on communicating IT value to executives and growing your team’s skills while partnering with outside experts.

Transcript

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0:00.0	and uh i've been you know i've been planning on years to tell this story and this is really
0:09.3	supposed to be all about you but since i don't know we've been talking about it sure and you asked
0:16.2	like i was saying i love egypt egypt does not love. And the second time I went to visit Egypt,
0:24.9	the first time I went, I went with my kids. So I had the, you know, innocent looking kids with me.
0:29.5	They're like, you know, come on in. You know, don't, oh, you're American. Don't even go through
0:34.0	security. Like, you don't even need to put your badge through the, uh, through the, um, you know, the metal detector at the end. They're like, no, no, no, this is,
0:40.8	this is not for you. And like, some guy grabbed me and walked me around. The whole security
0:47.1	line, because he saw my passport was American and it was like, you know, just come right out
0:51.4	here and like, just walked me right out through the thing. I was like, oh, wow, this is, this is nice.
0:56.1	The second time I went without innocent looking kids.
0:58.1	I went by myself.
1:00.1	And I have a long beard.
1:03.5	And I was immediately profiled.
1:06.6	I immediately like, stop here, wait here, we need to question you.
1:09.4	Stop here.
1:09.9	We need to question you.
1:10.7	Stop here. We need to question you, stop here, we need to question you, stop here, we need to question you, all the way until, I don't know, six hours later,
1:21.2	come in here, we need to question you one more time into this room. I'm like, okay, so walk into
1:25.8	that room, click, you have the door close behind me and lock, I turn around, I'm like, okay. So walk into that room. Click. You have the door close behind me
1:29.3	and lock. I turn around. I'm like, what? Where'd the police officer go? Like, oh, this door has
1:36.1	no handle on it. So it was like a one-way door, like a door with a handle on it on the other side,
1:40.6	but when it shot on the other side, it locked and there's no handle.
	...

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