328- From Knife Sharpening to SaaS: Brian Mccarte’s Journey in Transformational IT Leadership & Gen AI

Dissecting Popular IT Nerds

Technology

5 • 49 Ratings

🗓️ 30 September 2024

⏱️ 52 minutes

🔗️ Recording | iTunes | RSS

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Summary

Brian Mccarte Brian Mccarte serves as the Director of Information Technology at Cozzini bro, the nation’s largest knife sharpening rental fiirm. With a background in manufacturing and software development, Brian has led the transformation of Cozzini into a data-driven SaaS company. His expertise spans AI implementation, ERP systems, and building strong relationships between IT and business units. From Knife Sharpening to SaaS: Brian Mccarte’s Journey in Transformational IT Leadership & Gen AI How can IT leaders leverage AI and data to drive business value? In this episode, Brian Mccarte, Director of Information Technology at Cozzini Bros, shares insights on implementing AI for customer predictions, transforming a traditional business into a data-driven SaaS company, and building confidence in IT through relationship-building and problem-solving. Brian discusses the challenges and successes of developing custom AI solutions, the importance of understanding business needs, and his vision for the future of IT leadership.

Transcript

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0:00.0	So Hussein, Hussein told me I needed to get hooked up with you.
0:05.9	This would be my, I had two conversations with Hussein and now it's one with you.
0:10.2	So whatever you want to do, I can roll with it.
0:12.7	Sweet.
0:13.2	Let's just, let's get the juices flowing then.
0:16.6	What people have been asking for lately, it's kind of like this blend of things right
0:22.6	like the the ai hype cycle like has has anyone has anyone actually implemented AI
0:28.1	or generative AI that's not just you know um i don't know OCR or something that's just being disguised
0:36.8	as is generative AI, right?
0:39.4	That we've been doing for 15 years.
0:41.4	Like, is there an actual AI use case looking for it?
0:45.9	Does anyone have it?
0:47.5	So I do have a use case for it.
0:50.1	So let me take a step back.
0:53.4	Cozini is the nation's largest knife sharpening rental firm.
0:56.6	Awesome.
0:57.5	We service about 105,000 customers.
1:00.3	Dada, da, da, da, da.
1:00.6	So what does that mean?
1:03.2	It means that when you walk into like your tachorea up the street and you look at the knives on the wall, they're probably mine.
1:07.6	If you look at the largest grocery stores, the knives on the wall
1:11.3	are probably mine. Okay, side note, side note. First of all, I come from, like most IT
	...

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